HYBRID Inside Sales Account Rep (Waukegan, IL)- USABLUEBOOK

USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader. 

The Inside Sales Representative for our USABlueBook division has an established book of business - and is responsible for growing it. You will build and maintain relationships with decision-makers and influencers in companies within your book of business. You will serve as the business owner of your portfolio of customers; contact customers over the phone and via email in order to learn their business and better understand their needs. 

• HYBRID MON-FRI Schedule out of WAUKEGAN, ILLINOIS (3781 Bur Wood Dr, Waukegan, IL 6008) 
• Competitive HOURLY BASE Rate (D.O.E.) + Sales Incentives Paid Monthly
• Benefits (Medical, Dental, Vision, Life, 401k, Vacation, Sick Time)
• Proficiency with Microsoft Outlook/Word/Excel
• Must be able to pass a background/drug test
• B2B Experience/CRM Knowledge is a Plus

Job Summary

Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.