HUMS Engineer Technical Support Specialist (m/f)

Posted 23 Hours Ago
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Marseille, Bouches-du-Rhône, Provence-Alpes-Côte d'Azur
Entry level
Aerospace
The Role
The HUMS Engineer Technical Support Specialist provides technical support to customers using the HUMS system, ensuring fleet safety and availability. Responsibilities include 24/7 customer assistance, implementing and training on HUMS systems, editing technical documentation, and proposing improvements to enhance customer satisfaction.
Summary Generated by Built In

Job Description:

Airbus Helicopters is looking for a "HUMS Engineer Technical Support Specialist (m/f)" to join our HUMS Technical Support Department based in Marignane, France.

You will join the department in charge of HUMS Technical Support: Health & Usage Monitoring System is based on data gathered from customer fleet and consists in assisting maintenance by earlier detection.

This job will consist of: Supplying Technical Support to the customers fitted with HUMS system in order to keep their fleet flying, with high level of safety and availability

This position requires security clearance or requires being eligible for clearance by recognized authorities.

Your working environment:

Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.

How we care for you:

  • Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
  • Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
  • Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
  • Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.    Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

  • Supply HUMS Technical Support to the customers as "Front Office"
  • Assume the 24h/7days customer assistance for the HUMS by mobile phone (HUMS Hot Line).
  • Deliver HUMS services while respecting contractual commitments (“FlyScan” proactive services).
  • Implement HUMS system and Train customers in their facilities (mission around the world).
  • Provide technical advice & consulting in order to have the solution the most adapted to customer needs.
  • Edit documentation (Training Manual, Service Bulletin, Work Card on ATA chapters 31/45).
  • Propose improvements of HUMS systems & services (design, documentation, support) to increase the customer satisfaction (fleet availability) and save money.

Your profile:

  • Master degrees or equivalent (Bac+5)
  • Technical Knowledge in mechanical parts, systems, avionics, vibrations,
  • Ability to work on I.T. Tools
  • Technical English Language
  • Background on Helicopters Support & Maintenance process (nice to have)
  • Open-minded, proactive & future oriented.
  • High team spirit.
  • Customer oriented with good relationships.

Language skills:

  • English: Advanced
  • French: Fluent

This position requires a security clearance or will require being eligible for clearance by the recognized authorities.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe F11

Experience Level:

Entry Level

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Top Skills

English
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The Company
HQ: Herndon, VA
52,655 Employees
On-site Workplace
Year Founded: 2014

What We Do

Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.

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