Human Resources Projects Specialist

Exemption Status:United States of America (Non-Exempt)

$50,668 - $66,497 - $82,326

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary: 

The HR Projects Specialist supports the HR department in administering all Human Resources projects and initiatives.  Responsibilities include working to increase the overall departmental productivity and efficiency through the use of automated reports and processes, deliverable tracking, and measuring productivity, along with other projects to support the HR Business Unit as assigned. Closely partners with all facets of HR, Payroll, and other key business units for deliverables.   

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supports assigned projects for various activities spanning across multiple functional areas and/or geographies, including HR process improvement initiatives, organizational development, mergers, acquisitions, divestitures, and other essential routine and ad hoc Human Resources projects. 
• Responsible for supporting project plan development, creating and helping team members manage timelines, creating and maintaining project measurements.
• May lead and or support enterprise training projects through identified HRIS tool or other mechanisms.
• Supports the implementation and maintenance of new or routine Human Resources projects and programs. 
• Interfaces directly with various business unit groups including all HR groups, Operations, Legal, Finance, IT, Procurement, etc. 
• Focuses on results over process, constantly seeks ways to simplify and reduce complexity in a constantly changing environment.
• Tracks and reports project progress.  Follows up with reminders on deliverables to stakeholders.
• Escalates risks, issues, and constraints, as appropriate, to ensure timely resolutions. 
• Maintains Human Resources SLAs on response time and time to resolution. 
• Conducts program/project/process analysis for continuous improvement recommendations.
• Works on special ad hoc projects, as assigned

Other HR Related Activities

• Provides general information and answers to routine questions on HR policies and procedures.  Monitors Human Resources email and Sales Force cases and ensures appropriate and timely response;
• Assists with the performance appraisal system and merit planning data processes;

Supervisory Responsibilities

This position has no supervisory responsibilities.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to internal clients and team.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                             

Bachelor’s degree (or equivalent combination of education and experience) in Business with an emphasis in Human Resources, along with a minimum of 2-3 years’ related work experience in management or HR related activities. Experience with policy management, compliance, training, or supporting internal Human Resources initiatives preferred.  Strong detail orientation and communication skills required, particularly in project tracking and ensuring follow up with stakeholders.

Other Skills and Abilities

• Excellent analytical skills; ability to collect and analyze data and present findings.
• Strong organizational skills and attention to detail.
• Solid ability in identifying and resolving problems in a timely, effective manner.
• Considerable ability to follow complex verbal and written instructions.
• Ability to prioritize, multi-task and meet deadlines.
• Strong customer service orientation and ability to maintain a professional, friendly demeanor.
• Ability to maintain strict confidentiality.
• Strong verbal, written and interpersonal communication skills.
• Ability to work well with others and build and maintain productive internal and external relationships;
• Willingness to help on all projects regardless of complexity or functional area of task.
• Ability to absorb feedback and make appropriate changes. 

Computer Skills

To perform this job successfully, an individual should have intermediate to advanced skills in all Microsoft Applications, including MS Office, Outlook, MS Word, and MS Excel.   Workday experience is a plus.

Reasoning Ability                                                    

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Mathematical Skills                                                 

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies                                               

To perform the job successfully, an individual should demonstrate the following competencies:

Verbal Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Location

This position must work on-site at the Tempe, AZ location for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders.  Remote work is not an option for these purposes.

Working Hours

This is a non-exempt position requiring one to be able to work overtime from time to time in order to get the job done.  Therefore one must have the ability to work nights, weekends or on holidays as required.  This may be changed at any time to meet the needs of the business.  The typical working hours for this position are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires no travel; however, attendance may be required at various local conferences and meetings.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/VeteransOSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.