Human Resources Generalist

Position Summary:

Responsible for serving as a business partner to supervisors, department managers and the General Manager for the flight kitchen.

Essential Duties and Responsibilities:

• Provide information, advice, and guidance to managers and employees on routine HR-related issues (e.g., recruitment, compensation, benefits, leave, performance review, and HR policy and procedures); refer more complex HR issues to the Senior HR Manager
• Open, track, log (update), and close grievance case files (including HRTO complaints)
• Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention
• Helps drive division-wide human resources strategy, programs, and processes into the unit ensuring compliance with employment laws
• Partners with operations to identify training needs and provide input on training approaches and content
• Partners with operations to identify and understand workforce needs; responsible for recruiting union hourly employees and for assisting with recruitment for salaried positions
• Coordinates the employee file system to provide appropriate access and controls and maintain files and records in accordance with legal requirements, and company policies and procedures
• Submits job requisitions through the HRIS, receives resumes, screening, phone interviews, and coordinates with department managers the second round of interviews
• Serves as the initial employee and labor relations point of contact to mediate and resolve employee disputes and union grievances
• Assists with conducting investigations, provides recommendations to department managers and draft discipline letters
• Responsible for onboarding of new employees, delivering orientation and other training programs as needed
• Receives employment-related claims from various government or public agencies and consults with Senior HR Manager if need be.
• Maintains union seniority list

Education:

• Bachelors Degree required
• Post secondary education or equivalent education with relevant HR work and payroll experience

Qualification

• Degree in Human Resources, or related equivalent 
• Experience working in transportation, hospitality, manufacturing, or food service environment highly desirable
• CHRP designation an asset
• 3 years of relevant and demonstrable experience in the field and direct payroll experience
• Experience performing a wide array of HR functions, including recruitment, onboarding, labour relations, benefits administration, training and development, compliance with HR policies, and processing payroll and assisting with answering payroll questions
• Experience working in a unionized environment
• Understanding of the CBA (Collective Bargaining Agreement)
• Computer literate with strong spreadsheet analysis skills
• Familiarity with Workday and Kronos
• Able to write complex and confidential correspondence

 Job Skills

• Demonstrated knowledge of provincial and federal employment law
• Demonstrated proficiency with MS Office, especially Word, Excel, PowerPoint, and Outlook
• Ability to work in a fast paced, deadline driven environment
• Experience working in a unionized environment
• Understanding of collective bargaining agreements
• Strong and effective leadership and people management skills
• Ability to working independently
• Effective relationship building and business partnering

Communication Skills:

• Excellent oral and written communication skills

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment, and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

ncluding recruitment, onboarding, training and development, performance management, employee relations, compensation and benefits, ensuring compliance with employment laws, and serving as a primary point of contact for employees on HR-related matter