Human Resources Generalist (Corporate)

Job Description

Ingram Content Group (ICG) is hiring for a Human Resources Generalist to contribute to our Corporate HR team in LaVergne, TN just outside Nashville.

This individual will guide all aspects of HR delivery to positively impact business unit performance. They will administer the function of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefit administration, and training.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s Degree or directly related year for year experience
• 3 years of human resources experience with exposure to generalist responsibilities.

Preferred Skills:

• Bachelor’s degree
• MS Excel proficiency (able to create reporting, extract data, conduct V lookup)
• Experience with HR systems (UKG, PeopleSoft, Smart Recruiters ATS, DocuSign)
• Working knowledge of LOA process from beginning to end, including application of the FMLA, Disability insurance, and other federally mandated programs.
• Ability to effectively prioritize and solve problems
• Strong critical thinking skills
• Ability to develop effective interpersonal working relationships across the business landscape

Key Responsibilities:

• Administers the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.
• Delivers orientation and educates new hires on company policy and procedures.
• Advises and counsels management and associates on various state and federal regulations, company policies and procedures and HR practices, as they relate to associate issues, performance management, promotion and compensation practices
• Provides support to client group on associate relations matters, to include investigations, leveraging strategies toward resolution and providing recommendations for counseling/ employment status.
• Escalates complex associate relations matters to senior HR leadership as needed to ensure consistency with company practice and policy and mitigate legal risk for the organization.
• Supports Managers/Supervisors with guidance on employee coaching, corrective action and review/ approval of associate disciplinary paperwork.
• Supports the annual performance review process.
• Partners with Learning and Development and senior client group leadership to assess training needs and develop initiatives that support leadership and associate development. 
• Administers/Supports compensation and benefit programs, unemployment claims, and the ICG leave process.
• Administers/Supports HR as liaison with the third-party administrator for all Short Term Disability claims.
• Maintains associate records for client groups, both paper and electronic (PeopleSoft & Kronos) files; enters status changes in HRIS systems; generates reports as needed.
• Identifies and recommends process and policy changes for HR function and programs.
• Partners with senior HR to develop/maintain procedures aimed at improving the quality and delivery of human resources programs/services.
• Actively participates in/facilitates various HR task forces.
• Collaborates with senior HR and management in facilitating activities that drive job satisfaction, engagement and morale.

Hiring Salary Range: $63,945k - $80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish