Human Resources Business Partner

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

Job Description:

Acquia has an exciting role available for a dynamic HR professional to join our growing global organization. The Human Resources Business Partner is a strategic advisor and is a key member of our global People Team. Developing and leading People Programs to engage the team and drive an exceptional employee experience that fuels the growth of our business, supports our customer-first focus and fosters a culture of innovation. This role is based in Costa Rica, primarily working remotely, with ability to travel to Acquia’s Costa Rica office periodically, as needed. As Costa Rica is a strategic center of excellence for Acquia, this role will cultivate employee engagement, a team environment and build community in partnership with regional leadership for our team. 

The Human Resources Business Partner will partner with employees and leaders at all levels in the organization, the primary area of responsibility is in Costa Rica but also provides functional support globally, as a part of our global HRBP Team. The ideal candidate will bring a deep expertise in human resources, a consultative approach, be a relationship builder, a problem solver and a great teammate.  This role will develop global people programs aligned to business needs while cultivating high performing teams. 

Essential Functions:

• Business Partner: Works closely with leaders on problem solving and provides strategic guidance. Identifies trends, makes decisions and recommendations to positively impact results. Ensures decisions are aligned with Company and Department Strategy as well as the company core values. 
• Employee Performance and Development: Works closely with people leaders and employees on performance management, coaching and counseling. Provides feedback to leadership in finding opportunities for greater impact. Facilitates regional Talent Review Program, succession planning and follow-up actions. Reinforces and advises the team around Performance Management Programs, OKR goal setting and Career Roadmaps.
• Employee Experience & Engagement: Dedicated to providing an exceptional employee experience through developing and implementing innovative approaches and programs to continually strengthen employee engagement, build community and retention, with optimizing the remote employee experience in mind. Fosters a culture of Diversity, Equity and Inclusion and is a driver of programs in support. 
• Collaborative Team Member: Works in partnership and supports the Talent Acquisition, Learning & Development and Global Benefit initiatives, representing these functions as needed in order to collaborate with and develop the broader team. Cultivates a team environment and strong engagement for the entire People Team. 
• Full employee lifecycle: Includes supporting hiring process with Talent Acquisition, facilitating pre-boarding, orientations, supports the department on-boarding roadmap and Company Onboarding Program(s) and new hire check-ins. Performance and engagement programs, offboarding process and exit interviewing. Summarizes employee feedback and trends as appropriate to our leaders.
• Operational Excellence: Strong focus on operationalizing process and data integrity. Maintains compliance with national, state and local employment and benefits laws and regulations. Keeps abreast of changes to the law, best practices, and innovative approaches.
• Compliance: Ensure compliance with Costa Rican and international labor laws and company policies. Assist in updating HR policies and procedures as needed.

Required Experience:

• 5+ years of experience in a Human Resources role, preferably in an HR Business Partner capacity. 
• Has built strategic partnerships cross-functionally in a global organization. Demonstrated ability to build trust, listen, probe and give feedback, as a trusted advisor to the business. Provides dynamic, positively influential leadership and expertise.
• Strong project management skills. Takes initiative. Self-motivated and results oriented. Effectively drives to achieve goals. Highly communicative and responsive in a fast paced environment.
• Enjoys working autonomously in a global team environment and collaborating with team members across regions on various people programs and initiatives.  
• Effective critical thinking, decision-making and problem solving skills.
• Strong communication skills and influencing at all levels of the organization. 
• Ability to maintain a consistent demeanor of professionalism, positivity, solution orientation and confidentiality.
• Open to Feedback. Demonstrated ability to continuously learn to strengthen skills and better support the team.
• Demonstrated ability to use and analyze data to support decision-making and recommendations.

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.