Search the 42 jobs at Acquia

The Account Manager will develop and maintain customer relationships in the LATAM market, manage account strategy and direction, identify new opportunities, ensure timely renewals, and collaborate with internal teams to enhance customer satisfaction and account growth.

The Director of Product Management at Acquia will drive product strategy for the company's Cloud portfolio, focusing on customer needs and product growth. Responsibilities include collaborating with internal teams, validating product strategies with customers, and communicating effectively with executive leadership.

As a Technical Account Manager at Acquia, you will work closely with customers to translate their business strategies into technical solutions and support them in using Acquia's products, particularly Drupal. You will advise on strategies, manage risks, and foster strong relationships, delivering excellent customer service across various communication channels.

The Billing Specialist will review customer contracts for accuracy, assist with invoicing, enter sales orders in the accounting system, manage customer requests, and provide audit support for revenue transactions, all while collaborating with various teams within Acquia.

As a Senior Software Engineer at Acquia, you'll develop RESTful APIs and modern applications using PHP, Go, and JavaScript frameworks like Angular and React. You'll collaborate with teams to identify inefficiencies, mentor junior members, ensure high-quality code through testing, and contribute to system architecture discussions.

As a Senior Data Engineer, you will design, build, and maintain scalable data pipelines and infrastructure for analytics and AI-driven products. Your responsibilities include data ingestion, storage, transformation, governance, and real-time analytics, collaborating with various stakeholders to meet business needs.

As a DXP Support Engineer, you will assist customers in resolving data and product interface challenges, provide exceptional support using problem-solving skills, create and manage Knowledge-Base articles, and maintain an understanding of the product's architecture and functionality.

As an Associate DXP Support Specialist, you will be the first point of contact for customers, triaging issues and resolving them in real time. You will assist with troubleshooting across a multi-cloud suite and collaborate with technical teams. Excellent communication skills and a basic understanding of OS and LAMP stack are vital.

The Senior Salesforce Administrator will manage day-to-day configurations, support, and improvements of Salesforce, integrating with various platforms, and ensuring the enhancement of user experience for Acquia’s Salesforce users. The role requires troubleshooting, implementing automations, and collaborating with teams to meet business needs while documenting processes and providing training.

The Customer Value Manager at Acquia is responsible for developing long-term relationships with CDP customers, ensuring they maximize value from their investment through personalized recommendations and strategic insights. This role requires effective communication, advocacy for customer needs, and collaboration with cross-functional teams to achieve customer retention and satisfaction.

The Associate Collections Analyst will manage collection functions, resolve customer billing concerns, review invoices, and assist in streamlining processes within Revenue Accounting. Responsibilities include analyzing bad debt allowance, maintaining customer communication, and participating in audits.

The Manager, Business Development will lead a team of Outbound Business Development Representatives to achieve revenue goals, improve lead qualification processes, and coach team members. Responsibilities include managing performance metrics, supporting sales strategies, conducting training, and fostering customer relationships to optimize sales performance.

As a Senior Software Engineer, you will create and implement APIs for internal business systems, mentor team members, and contribute to technical requirements and solutions. Your role involves continuous integration practices and participating in code reviews, while working collaboratively with the team.

The Technical Solutions Manager is responsible for managing sales opportunities, evaluating client architectures, collaborating on solutions roadmaps, and creating proposal assets. This role involves working with customers to align business outcomes with technical solutions and optimizing processes across teams.

The Senior Marketing Analyst will be responsible for analyzing marketing data to provide actionable insights that inform marketing strategies. Duties include assessing campaign performance, developing dashboards and reports, supporting marketing optimization, analyzing customer behavior, and maintaining data accuracy across marketing tools.

The Senior OEM Partner Manager will establish and manage relationships with OEM partners, supporting sales and customer success teams while reporting on performance metrics. Responsibilities include processing custom pricing requests, analyzing pipeline generation, overseeing invoicing, and assisting with partner program administration.

As a Technical Account Manager at Acquia, you will advise customers on platform strategies, consult on technical solutions, build strong relationships across multiple/global accounts, and ensure customer satisfaction through effective communication and problem-solving.

The Staff Site Reliability Engineer will design, implement, and maintain CI/CD pipelines, cloud infrastructure, and monitoring solutions. Responsibilities include optimizing deployments, managing scalable infrastructure, and promoting DevOps culture across teams, while ensuring systems are resilient and secure.

The Services Consultant is responsible for providing accurate product information and recommendations, creating a positive customer experience through collaboration, managing multiple customer engagements, and increasing customer knowledge of Acquia's products. They will also ensure timely deliverables and adapt to shifting customer needs.

The Associate DXP Support Specialist acts as the first point of contact for customers, handling requests through various channels, resolving complex problems, and collaborating with both technical and non-technical teams. They also provide preliminary troubleshooting and ensure timely communication with clients, all while utilizing available resources for continuous improvement.