Human Resource Assistant - Cleveland/Buffalo/Phoenix/Oklahoma City

Job Description:

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 4,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

About the Position

We are looking for a Human Resource Assistant who is motivated to learn and further develop their Human Resource skills. The Human Resources Assistant is a customer-centric role and shall be primarily responsible for supporting the Human Resources Director on special projects, including performance management.  In addition, provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Primary Responsibilities

• Assist in the execution of Human Resource functions including performance management, employee relations, employee engagement and other employee-related matters.
• Maintain strong working relationships with multiple internal departments (HR, Operations, IT, Mangers).
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Assisting in defining project scope, goals, and deliverables for HR projects to develop detailed project plans and timelines.
• Coordinating HR project activities, tracking progress, and identifying potential risks. 
• Gathering and analyzing HR data to inform project decisions.
• Creating/running reports on our HRIS platform.
• Provide day-to-day administrative HR support.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree in human resources, business administration or a related field.
• 1 year of experience in human resources or training or learning & development.
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during the life of a project.
• Strong organizational and problem-solving skills with the and attention to detail to manage and streamline the onboarding process efficiently.
• Excellent communication and interpersonal skills to build rapport with employees and key stakeholders.
• Ability to collaborate and work effectively with remote and in-office team members.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
• Proficiency in using Excel and PowerPoint.
• Ability to handle sensitive information with discretion.

Preferred Qualifications

• Proficiency in using HRIS system, preferably Workday.
• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities.
• Knowledge HR policies and procedures, and employment laws.

Regional Requirements

• Reside in the US, In Market
• Standard business hours 8am to 5pm EST.
• Onsite expectations required

Competencies

Customer Centricity

• Put the customer’s voice at the center of all decision-making.
• Ask ourselves “will this benefit the customer?” before making any decisions.
• Use our expertise to guide and support our customer to achieve their goals.
• Work with other functions and teams to drive business performance with our customers.

ACT Feedback Model

• Before giving feedback, be clear on how a specific behavior change will help the individual or the company.  Giving feedback to get frustration off your chest or intentionally hurt the other person is not tolerated.
• Be precise in giving or receiving feedback so that specific inputs can lead to better outcomes.
• Listen to and consider all feedback provided.  Work with your manager to determine whether to take this feedback forward or disregard it.

Emotional Intelligence

• Reflect on your activities and impact on others.
• Proactively seek feedback.
• Know your strengths, weaknesses, opportunities, and limits.
• Seek to understand others behavioral tendencies, goals, and habits.
• Manage individual emotions in a productive way.
• Is socially aware of groups and individual surroundings.

Salary Details

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.