HubSpot CRM Specialist

Posted 15 Days Ago
Be an Early Applicant
Vietnam
Junior
eCommerce • Information Technology • Retail
The Role
The HubSpot CRM Specialist will manage and optimize the internal CRM system, providing support to users, designing workflows, and liaising between business needs and technical solutions. Responsibilities include data integrity, automation processes, and training team members.
Summary Generated by Built In

We are a 800+ strong team whose ideas underpin successful exits, IPOs, strong financial results and competitive advantages as well as novel processes, new business models and great user experiences. We focus on e-commerce, mobility, and transport & logistics, while always keeping an eye on emerging segments as well.


We rethink processes, business models and architecture, not to mention tech stacks. This approach opens doors for our people to find their own ways and solutions and bring their own ideas to life, learning and advancing both within and across teams and departments.


We say no to office politics and pointless meetings. We celebrate curiosity, experimentation, and passion beyond code. We are very open to people growing both within and beyond their teams and departments. And this is where we suggest starting today.


We seek a HubSpot CRM Specialist to manage and optimize our internal CRM system and bridge the gap between business needs and technical solutions. The ideal candidate will have a mix of HubSpot expertise, technical skills, and the ability to collaborate with diverse stakeholders.

In this role, you will

  • Configure and manage HubSpot CRM, Marketing, and Sales tools.
  • Provide first-level support to about 70 users, troubleshooting issues and offering guidance.
  • Design and maintain workflows, automation processes, sequences, and reports.
  • Stay updated: Keep abreast of the latest HubSpot features, digital marketing trends, and CRM best practices to provide innovative solutions to clients.
  • Serve as the liaison between business teams and developers: Translate business requirements into technical specifications; Collaborate on integrating HubSpot with other systems via APIs; Test and validate custom plugins and integrations.
  • Ensure data integrity and maintain CRM data cleanliness.
  • Train and onboard team members to optimize their use of HubSpot tools.

What will you bring

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • 2+ years experience in HubSpot administration (CRM configuration, workflows, reporting, and sequences).
  • Basic technical understanding: Familiarity with APIs, including reading documentation and understanding endpoints; Ability to test and validate technical solutions.
  • Experience collaborating with developers to implement technical solutions.
  • Exceptional communication and problem-solving skills, with the ability to bridge non-technical users and developers.
  • Knowledge of project management and marketing automation tools (a plus).

Why you will love working here?

  • The only Vietnam's Best IT Company awarded by ITViec for 6 consecutive years.
  • We are proud to have a diverse team, with 13+ different nationalities represented, and we believe that our differences make us stronger. We also offer plenty of opportunities for our employee’s personal growth. And we believe in giving everyone the freedom and responsibility to do their work. We don’t sugarcoat things - we tell you exactly what we can do, and then we do it.

  • Benefits include:

  • Laptop is provided.
  • Community Tech activities.
  • A fun & dynamic environment and freedom to be creative.
  • Modern office with a flexible relaxing zone.
  • 13th-month salary pro-rata (based on performance).
  • Performance review 2 times/ year.
  • Extra Premium Healthcare & Annual Health-check.
  • 15 days annual leaves.

  • Location: NFQ welcomes you to our offices in Vietnam, choose the location that suits you best and join us on a journey of innovation and excellence.

  • Ho Chi Minh office: Unit No.PF-08 on Podium Floor, Sapphire Tower 2, 92 Nguyen Huu Canh street, Ward 22, Binh Thanh District.
  • Da Nang office: 23rd Floor, G8 Golden Tower, 65 Hai Phong, Thach Thang Ward, Hai Chau District.
  • Ha Noi office: 10th Floor, Hancorp Plaza, 72 Tran Dang Ninh Street, Dich Vong Ward, Cau Giay District.
  • Can Tho office: No. 47, 30/4 Street, An Lac Ward, Ninh Kieu District.
  • Working time: Monday - Friday (9AM - 6PM)

Top Skills

Hubspot
The Company
Žirmūnų, seniūnija
542 Employees
On-site Workplace
Year Founded: 2002

What We Do

Technologies, expertise, and right attitudes behind globally scaling business. A 900-strong team in Europe and Asia specializing in technologies, business impact processes and advisory in areas such as e-commerce/retail, mobility, transport & logistics, travel

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