HRBP Mexico

Posted 23 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
Senior level
Financial Services
The Role
The HRBP will support leaders in Mexico by building and driving the People and Culture agenda. Responsibilities include advising area leaders, coaching on HR processes, partnering with Talent Acquisition, analyzing trends, monitoring productivity, identifying training needs, and suggesting new HR strategies.
Summary Generated by Built In

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.


About the team

People and Culture's (P&C) vision is to mirror the business having a low cost to serve while providing the best quality experience to Nubankers acting as an enabler to Nubank's business strategy. We contribute at both hands-on and strategic levels to promote a powerful and disruptive culture as Nubank scales in size and continues its steep growth trajectory.

The HRBP will have the responsibility to build and drive the P&C agenda for Mexico, supporting Nubankers and its leaders to thrive.

Our HRBP team is energized by change and thrives on pivoting quickly. We contribute at both hands-on and strategic levels to promote a powerful and disruptive culture as it scales in size as Nubank continues its steep growth trajectory. We partner with leaders to blend people-related strategy, support change management, and develop projects that align with Nubank’s growth plans.


What you will do

The HRBP will support multiple Directors in Mexico. The main duties of this position include but are not limited to:

  • Advise and coach area leaders on how to achieve the company's objectives by implementing solutions 
  • Coach leaders on People processes, such as performance management cycles, leadership development, compensation, culture & engagement, talent acquisition, and conflict management
  • Build and roll out people strategy for each Business Unit
  • Partner with the Talent Acquisition team to proactively identify future hiring needs and recruitment strategies to bring the best talents on time to meet business needs
  • Support broader Customer Experience team in driving our people agenda forward
  • Build trusting relationships and influence key stakeholders
  • Analyze P&C trends and metrics and implement action plans aiming at improved employee morale, productivity, organizational health
  • Work closely with employee relations and address any misconduct
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provide HR policy guidance
  • Monitor and report on workforce and succession planning
  • Identify training needs for teams and individuals
  • Evaluate training programs
  • Suggest new HR strategies


What we are looking for

  • Minimum of 7 years of experience in HRBP or P&C-related roles
  • Previous experience in Financial Organisations or Tech companies (fintechs and tech-hyper growth would be a plus, etc)
  • Strong attention to detail and the ability to prioritize competing demands
  • Solid stakeholder management and influencing skills across the organization including the business and People and Culture areas
  • Analytical and problem-solving skills: ability to peek inside data sets and take creative approaches to problems using that insight
  • Ability to effectively drive results in a fast-paced environment 
  • Strong negotiation, and conflict-management skills and experience
  • Ability to effectively communicate and influence executives using data
  • Ability to deep dive into data analysis and support fact-based decision-making
  • Business Acumen: understanding the business functions, OKRs, priorities, and the business risks and opportunities. 
  • Fluency in English and Spanish is mandatory. Portuguese would be a plus.


Our Benefits

Vacations equal to 17 daysYear end bonus (“aguinaldo”) equal to 1 monthEquity at NuVales de despensaHealth insuranceDental and Vision Insurance NuCare - Our mental health and wellness assistance programNuLanguage - Our language learning program

Our Nu Way of Working 

Our work model is hybrid and has cycles that can be from two to three months according to the business of ​​expertise. For every eight or twelve weeks of remote work, one will be at the office.

https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/

The Company
HQ: São Paulo, São Paulo
13,649 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services.

We are one of the world’s largest digital banking platforms, serving more than 70 million customers across Brazil, Mexico, and Colombia.

As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human.

Guided by its mission, Nu is fostering access to financial services across Latin America.

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