HR Systems Trainee

Verisure (operating under the brand Securitas Direct in Spain and Portugal) is seeking a talented, innovative, hands-on HR Systems Trainee to join our growing and successful Group HRIS Centre of Excellence Team to impact and help drive Verisure’s growth, through the delivery of Group HR strategy and best practices at Group level.

The HRIS Centre of Excellence is responsible for the Global HR systems within Verisure, primarily Workday. The team implements and delivers all Global HR systems projects for the Company on an international level. In the past, the team has overseen the go live of Workday and Phenom People, and continues to work to enhance the system and related business processes.

Workday is used by more than 50% of Fortune 500 companies and has been named a Leader in the 2020 Gartner Magic Quadrant for Cloud HCM Suites.  Within Spain it has now been adopted by several major companies in the IBEX35.  

The Trainee position is designed to give the candidate an opportunity to gain experience working with a high functioning HRIS services team, as well as participating in many critical HRIS projects. The projects that the team manage are incredibly diverse, however, what they share is the application of methodical analytical capabilities and project management skills to deliver dramatic financial, operational, and customer service improvements.

Opportunities for development for the successful candidate are substantial and there is a large potential to take other roles in the company (different areas, functions, countries, etc).

Strategic context and value proposition

Verisure’s substantial growth plan is supported by the following context: low market category penetration, international expansion beyond core European markets, key relationships with the markets, entrepreneurial culture, as well as highly motivated & world-class team!

A Verisure system is installed somewhere in the world every 30 seconds. Our residential and small business alarms are the most widely installed security systems in Europe. A strong focus on quality and service means our customers are also among the most satisfied in the industry. Our future-proof platform and professional service partnerships enable us to offer consumers a unique range of home alarm and connected smart home products and services – all controlled and monitored by the Verisure App on their phone.

Over the past years, the Verisure demonstrated an incredible track record of growth and attracted a strong, visionary Management Team to best position the company for the next phase of growth.

With your help supporting the HR needs of our growing organization, Verisure will continue developing into a leading consumer-oriented company!

Key Responsibilities

As a Trainee in our HRIS Centre of Excellence, your main responsibilities will include:

• Receive hands on experience in configuring Workday across multiple modules, such as HCM, Learning, Talent, Compensation, Recruiting, and Reporting. At Verisure, we provide unique cross-module training (including Workday-delivered courses, to support your growth and expertise)
• Collaborate closely with HR teams across different countries to identify system enhancements and gather feedback. Review and collate inputs, with the objective to improve user adoption of Workday, spanning several functions and geographies
• Provide hands-on system support to stakeholders, other team members and functional teams working to tight deadlines
• Opportunity to work with other leading technologies such as Phenom People, Power BI, Power Automate etc.)  
• Participate in cross-functional projects with relevant stakeholders and take ownership of necessary action items. Example of projects including: Automate and streamline processes in the system or country focus adoption projects.
• Provide user training, create guides and proactively communicating to users about system improvements or changes

Other relevant information

Location

• Madrid, Spain

CANDIDATE PROFILE 

Experiences and Qualifications 

Minimum qualifications 

• Advanced Excel level (vlookups, pivot tables etc.)  

• Strong interest in HR and IT Systems  

• Advanced knowledge of Power Point 

• Ability to frame problems breaking it into pieces 

• Proactive mindset, self starter 

• High developed analytical capabilities and attention to detail 

• Ability to work in a challenging team, under tight deadlines 

• Ability to adapt quickly to changes and requirements, entrepreneurial  

• Advanced communication skills 

• Customer oriented 

• Willingness to Learn: A proactive, positive attitude with a strong desire to develop new skills and grow in the Workday field. 

• Project Exposure: Experience working on school projects, internships, or part-time jobs that involve technology or HR processes. 

Preferred Qualifications 

• Human Resources, Business Administration, Business Administration + Law, Engineering, Economics 

• Internships or Related Experience: Any prior experience in HR, IT, data analysis, or internships involving HRIS systems can be advantageous 

Languages Required 

• Spanish: excellent 

• English: excellent 

• Portuguese or French: good to have 

The Company 

We Are People Who Protect People 

We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe. 

Peace of mind for families and small businesses 

We believe it is a human right to feel safe and secure. We now protect more than 4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, we protect against fire, attack, theft, life-threatening emergencies and other hazards. Verisure people are dedicated and committed and provide what we believe is the best customer service in the industry. 

Leading across a broad footprint 

We are the leading provider of residential and small business monitored alarms in Europe. We operate in 16 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime. 

A technology-enabled human services company 

Our 25,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people. We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement. 

35 years of experience – and many more to come

We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also established a strong presence in Latin America. In 2017, to evolve our operating model, strategic innovation, operational excellence and access to talent, we opened our new Group headquarters in Geneva, Switzerland. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored security service. It also allows us to access new go-to-market opportunities in retail and e-commerce.