HR Process Improvement Lead

Posted 4 Days Ago
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Bielany Wrocławskie, Kobierzyce, Wrocławski, Dolnośląskie
Mid level
Food • Retail • Agriculture • Manufacturing
At McCain Foods we know the importance that food plays in people's lives.
The Role
The HR Process Improvement Lead is responsible for driving transformative improvements within the HR Shared Services Center, focusing on operational excellence and strategic alignment with HR goals. This role involves managing demand intake, leading change management efforts, collaborating with HR and technical teams, and ensuring key performance indicators are met. The position also includes stakeholder communication and assessing the feasibility of proposed improvements.
Summary Generated by Built In

Position Title:HR Process Improvement Lead
Position Type: Regular - Full-Time
Requisition ID: 33314
We are passionate about potatoes and appetizers...and we're even more passionate about our People!
McCain knows the importance that food plays in people's lives - the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through delicious, planet-friendly food. We do this by succeeding together with our teams, business, and community partners around the world because we know when we work and grow together, we succeed together. Be a part of our family...We are McCain!
The purpose of this role is to spearhead transformative process improvements within the McCain HR Shared Services Center, striving for exceptional operational excellence, cost efficiency, and team satisfaction. By partnering closely with HR Shared Services leadership, this position ensures that all continuous improvement initiatives are perfectly aligned with the overarching HR strategic goals.
This role involves managing a dynamic demand intake process to assess, prioritize, and develop business cases for new challenges and opportunities. As a functional lead in HR Operations, you will drive continuous improvement efforts by collaborating with both HR and technical teams.
As a champion of change, you will oversee change management for continuous improvement projects within HR operations, ensuring that key performance indicators are effectively measured to verify anticipated returns on investment or identify necessary corrective actions.
WHERE YOU'LL WORK:
Poland, Bielany Wroclawskie - Employee Experience Centers
Report to: Sr Manager, Digital HR
Key Responsibilities:

  • Manage an effective demand intake process for HR, understanding upcoming opportunities and needs, ensuring upfront alignment, and prioritizing continuous improvement initiatives. Assist requesters in properly channeling their improvement requests.
  • Maintain a strong partnership with Employee Experience Centre leaders to understand and address problems and opportunities for execution.
  • Lead presentations to relevant groups, communicating process steps and the results of decisions to stakeholders.
  • Serve as the primary designate for leading both strategic and tactical initiatives related to HR operations to achieve desired improvements.
  • Support larger HR technology initiatives or projects as a Subject Matter Expert, aiding in the execution of the technology roadmap.
  • Facilitate stakeholder workshops, develop action plans, complete improved process changes impact assessments, and implement/co-manage business changes with HR functional leaders and their teams.
  • Act as an ambassador and change agent, fostering a culture of continuous improvement.
  • Partner with HR Technology Owners to assess feasibility and act as a liaison between the HR Technical Team, HR Shared Services, and Technology Owners.
  • Help assess requests and improvements through conversations with process and product owners to ensure they make sense in the global landscape.
  • Provide updates for the business and maintain regular communication with stakeholders.
  • Engage in discussions with requesters to thoroughly understand their needs.
  • Consult with Global Technology team on the feasibility of proposed improvements.
  • Partner with the Digital Team and consult on improvements and business support with the HR Portfolio roadmap in mind.
  • Collaborate with the Data Owner on access approvals.
  • Gather requirements for process improvements and ensure they are well-documented and actionable.


Key Qualifications & Experiences:

  • Minimum of 3 years of process improvement experience, preferably in Human Resources.
  • Proven track record of achieving results through the application of process improvement methodologies and effective change leadership.
  • In-depth understanding of Digital HR solutions such as SuccessFactors and ServiceNow, with experience collaborating with technical teams to drive improvements through technology.
  • SuccessFactors and/or ServiceNow certifications are an asset.
  • Successful history of business case development, prioritizing recommendations and initiatives supported by data and ROI.
  • Strong leadership and interpersonal skills, with the ability to motivate and influence others effectively.
  • Proficiency in MS Office and process modeling tools.
  • Ability to work effectively and collaboratively with a geographically dispersed team.
  • Passionate about HR Technology and curious about new trends.
  • Proactive and extroverted, with a natural ability to engage and inspire others.
  • Fluent in English language is a must.


What we offer:

  • A challenging but very rewarding role within an effective and international team (flat hierarchies)
  • Global career growth and learning opportunities
  • Competitive salary and attractive benefits
  • Hybrid mode of work (2 days in the office)
  • Private medical care
  • Multisport card co-financed by employer
  • Retirement pension plan
  • Lunch&transport allowance
  • Opportunity to join additional insurance
  • Support of the supervisor and team in professional adaptation
  • Friendly atmosphere .


More information about McCain:
McCain is a family company and the world market leader in the frozen potato products market, with 22,000 employees worldwide. McCain promotes values of integrity, authenticity, commitment, and solidarity by being an agent of change in a context where the safety of all is paramount.
#LI-KW1
#LI-KW1
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Human Resources
Location(s): PL - Poland : Lower Silesia : Bielany Wroclawskie || PL - Poland : Lower Silesia : Wroclaw
Company: McCain Poland Sp. zo.o.

What the Team is Saying

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The Company
HQ: Florenceville-Bristol, NB
20,000 Employees
Hybrid Workplace
Year Founded: 1957

What We Do

The power it has to uplift and bring people, Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come.

As a privately owned family company with over 60 years of experience, a presence in over 160 countries and a global team of 22,000 people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $10 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers.

We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.

Why Work With Us

We are working to bring digital tools and data into our processes to drive efficiency, automation and data-driven insights. From connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture. So if you are a tech expert looking to join a company transforming technology, think of McCain.

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McCain Foods Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQFlorenceville
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HQOakbrook Terrace, IL
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HQToronto, ON
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