HR Operations Associate

Posted 4 Days Ago
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Makati, Fourth District NCR, National Capital Region
Hybrid
Entry level
eCommerce • Logistics
The Role
The HR Operations Associate provides administrative support for various HR services, including recruitment, compensation and benefits, employee relations, and people development. Responsibilities include managing offboarding processes, ensuring data privacy, and validating employment verification details.
Summary Generated by Built In

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we prAbovide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.


About the unit: The Human Resources Unit manages the entire life cycle of each employee - from attraction, recruitment, oboarding, development, retention and separation. The unit focuses on strategizing initiatives and solutions that build a close-knit culture, encourages professional and leadership growth and drive high performance among employees. It also ensures that the company is compliant to work and compensation standards set by relevant government agencies such as the Department of Labor. 

 

Job Description

The HR Operations Associate is primarily responsible for providing administrative and clerical support to the HR Team for the different HR services (Recruitment, Compensation and Benefits, Employee Relations, and People Development) 


This role shall be permanently stationed at the Company’s Head Office and shall report directly to the HR Operations Supervisor. 


Responsibilities

- Compensation and Benefits

- Sends resignation acknowledgement emails to resigned employees 

- Updates the Leavers monitoring to ensure existing, awol, suspended, or inactive employees are properly tagged and reported

- Responsible for managing offboarding and last pay processing of ground employees.


Others

- Data Privacy

- Ensures all data entries made in the system and other trackers are confidential.

- Controls all employee information to be released within the company.

- Validate the details for Employment Verification

- Responsible for updating employee movement, specifically promotions & apprenticeship records.

The Company
4,902 Employees
On-site Workplace
Year Founded: 2014

What We Do

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.

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