HR Manager

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Corporate HR Manager, SEA

So what does a People Strategist (Corporate HR Manager) for SEA really do? Think of yourself as the one who’ll manage, plan, direct, or coordinate the Corporate Human Resource activities in the region.

Imagine yourself going to work with one thing on your mind: that you will partner with the business and functional stakeholders to establish and execute Human Resources Strategies. You will also help formulate initiatives to improve ESAT that drives maximum employee satisfaction.

As a People Strategist, you will:

• Provide end-to-end HR services to the Corporate group - Support and Executive employees in the SouthEast Asia region.

• Creating, rewriting, and implementing employee rules, regulations and policies that would govern our employees’ standards of behavior aligned to the Global Policies of the Company.

• In charge of terminations and you’ll be providing exit interviews.

• Have an effective partnership with the internal teams (leadership, Operations, marketing, People Operations, Recruitment, Finance etc.) to ensure the success of the People Strategy Department.

• Work with the legal team on any and all documentation and/or compliance matters (i.e. Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed.

• Attend meetings and issues with a keen eye, strong follow-up system, fostering cross-departmental collaboration, and with a get it done attitude.

• You will be reporting directly to the Director of People Strategy of SEA and will be responsible for co-building a strong HR team for the region.

• Responsible for the orientation of new staff members, and training as needed.

Essentially, you are responsible for making sure that the TaskUs Core Values are inculcated into each and every Support employee in the region. You would be the Company’s voice in making sure that these are effectively communicated to all.

Do you have what it takes to become a People Strategist?

Requirements:

• At least 8 years relevant experience in Human Resource Management from the BPO industry.

• Depth of knowledge in strategic planning, employee relations, and labor litigation in different countries across the APAC region.

• Experience in the BPO industry and working with multi-jurisdictional teams.

• Knowledgeable in preparing project proposals and progress reports.

• Excellent communication skills with exemplary critical thinking.

• Someone who embodies our Core Values

• Problem solving capabilities while providing excellent HR services to internal stakeholders

• Able to work remotely but travel to different locations as needed.

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

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How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.