HR Generalist

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

1300 W Elkhorn St - Sioux Falls, South Dakota 57104

Job Description:

Position Summary:

This role is responsible to process personnel record changes and benefit selections in a timely and accurate manner. Provide excellent customer service to associates and respond to inquires regarding HR policies/benefit questions; provide routine HR support as needed through the HR hotline and email inbox. Responsibilities may vary based on assigned area(s). 

Here’s what you’ll do: 

• Participate in special projects as requested (i.e., HRIS projects, system testing, etc.) 

• Perform a variety of clerical duties including filing, copying, answering phones, responding to personnel file inquiries, creating or running reports from HR system as requested. 

• Perform data entry of approved change of status forms into appropriate system(s); review and ensure information is accurate and follow up as necessary. Coordinate approvals, retro payments, etc. accordingly. 

• Provide excellent customer service to associates and third party vendors and respond to inquires in a timely manner through email, phone or in-person. 

• Respond to inquiries regarding vacation, sick or personal time granted according to company policy or union contract, perform ad hoc accrual adjustments and assist with annual accrual load verifications and payouts. 

• Provide routine HR support through the HR hotline and email inbox in compliance with company policies and procedures. Research and resolve issues in a timely, accurate and professional manner, or direct managers and associates to the appropriate HR contacts/subject matter experts. 

• Review, determine and process mid-year benefit changes (i.e., job changes to benefit eligible status, qualifying family status event, etc.) and communicate eligibility and send appropriate benefit information to associates based on eligibility period. Finalize benefit enrolment in HR system and communicate with third party vendors as appropriate, to include timely communication of COBRA events. 

• Review and process new hires/rehires into the HR System from recruiting system, respond to inquires and troubleshoot issues that may arise. Responsible to verify social security number, background checks and drug screen results and audit I-9 completion as necessary. 

• Prepare and maintain personnel records for assigned areas, to include but not limited to creating new hire folders, checking-in initial required paperwork, printing I-9s,E-verify and other required paperwork for file, updating after associate separation, etc. 

• May be responsible to act as an initial point of contact from Human Resources and/or internal management for processing questions related to benefits, wages, and other personnel information through Manager Self Service (MGRSS), and responds to questions and troubleshoots issues in a timely manner. May be responsible to review automated processing in the HR System (i.e., status changes, position changes, etc.) for accuracy. 

• Additional responsibilities may be assigned as needed. 

Here's what you’ll need: 

• College degree or college course work in Business Administration, Human Resources or related area preferred.  

• One year or more of Human Resources administrative support experience or Human Resource college coursework required. Experience within Supply Chain working with hourly associates a plus.

• Previous investigations experience a plus.

• Strong written and verbal communication skills and customer service skills; ability to interact with associates at all levels.  

• Must have attention to detail, strong data entry skills and effective organization, prioritization and multi-tasking skills.  

• Ability to handle and maintain confidentiality of sensitive information.  

• Knowledge of principles and practices of human resources is highly preferred.  

• Proficient computer skills including Microsoft Office (Word, Excel and PowerPoint) required, and prior experience with Workday HCM platform a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

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As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. 

We are not able to sponsor work visas for this position.