HR Generalist

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City and Ukraine.

We are the world’s leading health practice management software. We build products that help clinicians (e.g., therapists, psychiatrists) run their private practices with ease. At the end of the day, our mission is to empower private practices to thrive.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

• We think big
• We take simplicity seriously
• We come as we are
• We act with humility
• We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

The Role

Come join our growing People Operations team in Mexico City! We are looking for a Human Resources Generalist who will play a key role in supporting our recruitment efforts, you’ll collaborate with recruiters, hiring managers, and employees to enhance HR processes, ensure a seamless candidate and employee experience, and contribute to a positive and engaging workplace culture.

You're someone who thrives in a fast-paced environment, has a strong understanding of HR functions, and enjoys solving challenges with a people-first approach. You excel at building relationships, managing multiple priorities, and implementing best practices in recruitment, performance management, and learning initiatives. Most importantly, you take pride in fostering an inclusive and supportive work environment where employees can grow and thrive

Responsibilities

• Develop and execute recruitment strategies to attract top talent.
• Coordinate the end-to-end hiring process, including job postings, candidate screenings, interviews, and offer negotiations.
• Help facilitate onboarding programs to ensure a seamless integration of new employees.
• Implement and manage performance evaluation systems that align with company objectives.
• Identify training needs and coordinate professional development initiatives.
• Provide guidance to managers and employees on performance improvement and career development.
• Serve as a point of contact for employee inquiries and concerns.
• Promote a positive workplace culture through engagement initiatives and conflict resolution.
• Ensure compliance with local labor laws and company policies.
• Maintain accurate employee records and HR documentation.
• Assist in the development and implementation of HR policies and procedures

Desired Skills & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• +5 years of experience in a generalist HR role, with a focus on recruitment 
• Strong knowledge of Mexican labor laws and HR best practices.
• Excellent interpersonal and communication skills.
• Proven ability to handle sensitive information with confidentiality.
• Proficiency in HR software and Microsoft Office Suite.

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].