HR Coordinator

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The HR Coordinator plays a pivotal role in supporting the Americas HR team in delivering seamless and efficient HR solutions. You will tackle a wide range of responsibilities, from a high volume of administrative tasks to supporting impactful HR projects. This is a hybrid role requiring a mix of remote work and in-office time at our Vancouver Office.

You'll gain valuable hands-on experience across a wide range of HR processes while collaborating with a supportive, seasoned team. This is a role that will keep you on your toes, offering many opportunities to grow and make a meaningful impact.

If you enjoy staying busy, solving problems, and learning every day, we want to hear from you!

What You Will Do

• High-volume HR transactions: Process employee data changes, transfers, exits, and other HR requests while maintaining accuracy and compliance with internal policies and local regulations.
• First-Point HR Support: Serve as the go-to resource for employee inquiries, resolving them promptly or escalating when necessary. This includes management of the Americas HR Jira Helpdesk and inbox.
• Onboarding Excellence: Oversee the onboarding process for the Americas region, ensuring a seamless and engaging experience.
• Payroll Coordination: Partner with the Payroll team to support accurate payroll processing
• Benefits Administration: Administer health benefits, troubleshoot issues, and partner with benefits carriers for resolution.
• Talent Acquisition Support: Collaborate closely with the Talent Acquisition team to support a seamless hiring process and contribute to a positive candidate experience.
• Employee Events: Plan and execute events like team socials, holiday celebrations, and career fairs.
• Vendor and Purchasing Coordination: Assist with HR vendor relationships and procurement processes, including maintaining purchase orders.
• Maintain Internal Resources: Update and enhance the Americas HR intranet as needed.
• HR Programs & Projects: Maintain and support key HR initiatives, policy rollouts, and ad-hoc projects that contribute to the team's success.

What You Will Bring

• Previous Relevant Experience: 1-2 years of experience in a similar fast-paced, remote, or hybrid environment, demonstrating adaptability and reliability.
• Detail-Oriented & Organized: Proven ability to manage confidential information and high-volume tasks with exceptional accuracy, ensuring compliance with policies and regulations.
• Proactive Problem Solver: You anticipate and tackle challenges proactively, leveraging resourcefulness to develop timely solutions.
• Collaboration & Communication: Strong interpersonal and communication skills to effectively support employees and partner with teams in a hybrid environment.
• Tech-Savviness: Comfortable working with HRIS platforms, MS Office Suite, and tools like SAP or intranet systems, with a willingness to learn new systems. Experience with SuccessFactors and Lever is a plus.
• Time Management & Prioritization: You excel at managing multiple priorities effectively, ensuring deadlines are consistently met.
• Energized by Challenges: You thrive in a high-energy environment where every day brings new tasks and learning opportunities.

In the Canada, the base salary for this role ranges from $54,000 to $90,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].