HR Advisor

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a HR Advisor to join our growing Human Resources team. 

This role will focus on quality, compliance, risk and work permits in a regulated environment.  You will own the operational relationship with our centralised People Services team and your key responsibility will be to communicate and advise on UK and European requirements to People Services in terms of policy and process, as well as ensure compliance with Financial Conduct Authority SMCR, advise on work permits and provide reporting and MI. In addition you will be responsible for the HR Business Continuity Plan, attesting against a risk register including quality and spot checking, co-ordinating integration activities and supporting colleague benefits activities and processes.  The successful applicant will have the opportunity to build relationships across a large global organisation, while ensuring quality in-region.

Day to Day You’ll Be:

• Delivering exceptional customer service by building strong, effective, proactive relationships with customers and colleagues.
• Owning the operational relationship and partnering with People Services, ensuring that in market requirements are met and executed correctly and against SLAs on an ongoing basis.
• Acting as regional lead/ escalation point for People Services in terms of issues, risks and exceptions for approval.
• Ensuring the centralised People Services function are conducting regular and thorough quality checks, utilising the outcomes to provide advice and recommendations in terms of risks and improvements required.
• Providing input on Standard Operating Procedures as required and being integral to driving continuous process improvement.
• Ensuring that the SMCR framework is complied with, partnering with People Services and Risk and Compliance on this.
• Advising on Work Permits and ensure compliance with our sponsorship license, as well as accurate record keeping.
• Providing advice to colleagues on a range of people related queries and issues as they relate to operational quality, compliance, risk and work permits.
• Managing all workload through to resolution, tracking and reporting and escalating risks where appropriate.
• Producing regular reports and MI.
• Attending audits to represent the function if required.
• Taking responsibility for the HR Business Continuity Plan, attest against a risk register including quality and spot checking.
• Supporting colleague benefits activities and processes.  
• Supporting HR Business Partners where appropriate with acquisitions and integration activities from a co-ordination point of view.
• Proactive involvement in any initiatives or activities across all HR areas, supporting the wider HR team where appropriate with delivery of specialist projects.
• Working with HR Advisor (Employee Relations) on HR policies to ensure fit for purpose and meet legal and regulatory requirements.
• Support the HR Advisor (Employee Relations) with any ad-hoc employee relations cases.
• Keeping abreast of legislative and regulatory changes, proactively adapting processes and documentation appropriately.

Essential Skills & Experience:

• Solid UK HR and employment law knowledge;
• Relevant experience in an HR Generalist, Shared Services or HR Compliance role, covering the hire to retire lifecycle;
• Ability to be a self starter and independently manage workload in a fast-paced environment, escalating or seeking guidance where required;
• Knowledge of GDPR legislation;
• Excel, reporting and analysis skills to allow you to produce, manipulate and interpret data;
• Experience in reviewing and improving policies and Standard Operating Procedures;
• Experience in owning and managing HR risks and compliance activities;
• Knowledge of work permits and immigration requirements (preferred);
• Experience of working in a regulated and/or global organisation (preferred).
   

Impact You'll Make:

What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days’ annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow: 
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected]

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Analyst, Employee Relations