HR Administrator

Posted 20 Days Ago
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Heredia, Ulloa, Lagunilla
Hybrid
Junior
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
The HR Administrator will be responsible for providing front-line HR support to employees and managers globally, handling employee queries, administering Workday tasks, and performing HR service operations tasks. This role requires collaboration with cross-functional teams to deliver high-quality administrative support.
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What We'll Bring:

Are you looking to start a career within an internal HR function?

If so, we are looking for an HR Administrator to join our fast-paced Global People Operations team to play a key role for front line HR support to employees and managers across the globe.
The People Operations team is a key service between employees and HR, enabling an exceptional service and consistent end to end employee experiences through high quality administrative support across all areas of HR. The broad nature of the role will provide the opportunity to develop core HR knowledge and expertise.

What You'll Bring:

  • Be the Front-Line Support for Employee Queries Globally: Provide the best employee experience by executing cases and responding to employees queries according to internal policies and procedures as well as the country/region’s regulations.  

  • Collaborate with Cross Functional Teams: have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure you are providing best in class employee HR support. Work closely with relevant stakeholders to ensure that all third parties receive relevant information in timely manner 

  • Workday Data Administration: Ensure Workday tasks and transactions are completed promptly and accurately. Processing Workday transactions in an accurate and timely manner & liaison with central HRIS teams to ensure proactive improvements to the system where appropriate. Providing system generated reports, insights and analytics plus other management information to stakeholders on request. 

  • Perform HR Service Operations Tasks: This includes, but is not limited to: investigating, analyzing, and auditing employee data.  

Impact You'll Make:

  • A proven track record of working in a fast-paced administration team or customer service environment, ideally within HR, 2 years and above Customer Support exp

  • Experience with case management desirable

  • Experience in the use of Microsoft office – Excel, Outlook, PowerPoint etc  

  • Experience handling sensitive situations and handling customers and stakeholders with empathy and understanding. 

  • Experience handling sensitive data. 

  • Personable and friendly, you’ll be a key ambassador of the Global People Services team providing HR service to our managers and colleagues. 

  • A positive outlook when faced with obstacles. Self-aware and able to escalate when needed  

  • Attention to detail, a high level of accuracy with excellent organizational skills and ability to prioritize 

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Rep III, HR Operations

Top Skills

Excel
Microsoft Outlook
Microsoft Powerpoint
Workday

What the Team is Saying

Patrick
Tiana
Jason
Lauren
TC
Jay
Aayushi
Paul
The Company
HQ: Chicago, IL
13,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
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