Job Title: Sales Manager
Job Summary:
The Sales Manager will be responsible for developing positive and long-term relationships with clients, overseeing the sales process, and serving as the primary point of contact. This role involves managing a portfolio of accounts, supervising sales teams, and driving growth opportunities while ensuring a seamless client experience.
Responsibilities:
- Manage client accounts to achieve long-term success and meet sales objectives.
- Build and maintain strong relationships with clients, fostering trust and loyalty.
- Address and resolve client escalations in a timely and effective manner.
- Ensure accuracy in invoices and transactions to maintain client satisfaction.
- Oversee the renewal of client contracts, ensuring seamless continuity of services.
- Resolve conflicts and provide timely solutions to client challenges.
- Supervise Sales Account Executives, ensuring they meet sales targets and performance metrics.
- Monitor account performance and suggest actionable steps to improve sales outcomes.
- Identify opportunities for growth and collaborate with teams to develop strategies.
- Prepare and present reports on accounts, transactions, and sales performance.
- Actively seek out and develop new sales opportunities to expand the client portfolio.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven work experience as a Sales Manager, Sales Account Manager, or Sales Account Executive.
- Hands-on experience in sales with a proven ability to deliver excellent client experiences.
- Proficiency with CRM software and Microsoft Office, particularly MS Excel.
- Strong understanding of sales performance metrics and strategies.
- Exceptional communication and negotiation skills.
- Ability to manage multiple projects and respond to client inquiries promptly.
- Business acumen and a problem-solving mindset.
Why Join Us?
- Opportunity to lead a dynamic sales team and work with a diverse client base.
- Collaborative and supportive work environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and career advancement.
Join our growing team and be part of an organization that values innovation, collaboration, and excellence!
What We Do
Hikinex is a company that provides scalable business support.
We specialize on supporting growing businesses. Our HIKINEX agents are found, trained, and promoted to effortlessly integrate into businesses of all sizes. in a diverse number of different industries We are passionate about our clients and strive to provide an unrivaled experience. As a result, our employees are highly trained, our services are fully scalable, and our monthly plans are commitment free. We've invest heavily into our clients, and our processes reflect our commitment to their success. Your team at HIKINEX is dedicated to your success.
Client Engagement, Recruiting Services, Sales Support, Marketing Support, & Back-office Support are mostly of the HIKINEX services
