The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process. Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders. Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.
Shift is enabling the insurance industry to radically improve the customer experience and transform insurer's decision making in claims processing, underwriting, compliance and more, through a suite of sophisticated AI-based products.
As the Head of Technical Product Management, you will be directly responsible for the overall functional design of the products and modules, and the prioritization of the company’s R&D roadmap. Reporting to the Chief Product Officer, and partnering with our Software Engineering team, you and your team of Technical Product Managers will define and design scalable and flexible products to solve real problems for top tier insurance carriers around the world.
This position is based in Paris. Ideally you are located in or near the Paris office and willing to be on site regularly. However, we are open to considering candidates from other locations or those willing to relocate.
What you’ll do…
Make It Happen:
- Lead the work on the functional architecture and design of our products, managing your team on certain scopes, individually contributing on others, to have best in class requirements produced.
- Ensure the backlog is best prioritized, coordinating with product ops and CPO, to fit with the company’s strategy and key client dates.
- Work with engineering leadership to optimize R&D investment and build the roadmap
Manage a Team (6 people), Coordinate an R&D organization (~100 people)
- Guide and empower our Technical Product Management team of 5 to make the best technical decisions in support of Shift's product vision.
- Create a team environment where high quality work, personal accountability, resilience, #MakeItHappen attitude, and collaboration are expected.
- Share the functional vision and roadmap with the R&D organization
Focus on What Matters to Our Customers:
- Leverage your strong technical background to build simple solutions to complex challenges, always ensuring that the business needs are satisfied
- Understand complexities and subtleties of insurance, through the multiple use cases, lines of businesses and geographies tackled by the company.
Be Stronger Together:
- Drive alignment and efficiency of the 100+ strong R&D organisation, partnering closely with Software Engineering leadership.
- Collaborate with our Go To Market and Delivery teams to present product capabilities and roadmaps
What you bring…
At Shift, we look for talented people who want to contribute to build the future of the company and make a big impact on the insurance carriers and their customers. We are looking for someone with significant technical and product management experience, ready for their next big challenge.
- 15+ years of experience in product management or related activities
- 4+ years of experience of leading the product work for a complex platform of highly technical products
- 6+ years leading and managing teams of product managers
- Ability to collaborate and communicate across all functions and levels to build consensus without formal authority
- Strong command of English (fluency in French or additional languages are welcome)
- Significant bonus: knowledge of the insurance industry or similar regulated industry
You'll Thrive If You Enjoy...
- A fast-paced environment where you can independently navigate challenges, make decisions, and own the outcomes, while also keeping the team aligned.
- Constructive and health debate about our products with the goal of reaching the best outcomes for our customers
- Learning and bring a sense of curiosity to your work every day
- Rolling up your sleeves to contribute directly to Product Development and customer solutions as needed
- Creating a healthy team environment where every Shifter feels included and is inspired to do their best work.
Recruitment Process
- Talent Acquisition
- Chief Product Officer
- Presentation - Deep Dive into Product and Technical Expertise
- Chief Technical Officer, VP of Engineering, and Product Operations
- Values, leadership, and vision Compass
- Chief Product Officer and CEO
To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:
- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)
Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.
Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
Please be aware of scammers and only trust correspondence that comes from emails ending in shift-technology.com
Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Top Skills
What We Do
Shift Technology delivers AI decisioning solutions to benefit the global insurance industry and its customers. Our products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs. The future of insurance starts with Decisions Made Better. Learn more at www.shift-technology.com
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