Head of Technical Compliance AUSPAC

Primary DetailsTime Type: Full time

Worker Type: Employee

Head of Technical Compliance

• Location: Sydney
• Type: Permanent, full time
• Hybrid role, Happy to talk flexible working

The opportunity

Are you a compliance leader with a strong background in insurance and energised by the conduct risk space? This is a senior leadership opportunity to shape and embed a comprehensive compliance and conduct strategy for QBE’s (AUSPAC) region.

This second-line compliance role provides advisory and oversight capabilities across AUSPAC, ensuring robust policies, controls and processes are in place. It is a Head of Compliance role with a strong focus on conduct risk, making it an ideal opportunity for an experienced compliance professional with expertise in insurance.

Your new role

Reporting to the Chief Compliance Officer AUSPAC, you will be a key member of the AUSPAC Compliance Leadership Team, responsible for:

• Developing and implementing an effective compliance and conduct strategy.
• Providing thought leadership on compliance and conduct risk across Australia Pacific.
• Partnering with the business to embed a strong control environment, solve problems, and drive outcomes.
• Leading a small team of dedicated Compliance professionals, fostering a culture of professional growth and excellence.
• Supporting regulatory change implementation and ongoing uplift in conduct risk management.
• Maintaining the Obligations Library, ensuring the business understands and meets its compliance requirements.
• Leading the AFSL and ACL annual reviews and managing the Responsible Manager framework.
• Delivering high-quality training programs to enhance awareness of compliance and conduct risks.
• Supporting Risk Committees in fulfilling their responsibilities.

About you

This is an excellent opportunity for an experienced leader or an exceptional compliance professional looking to step into a Head of Compliance role.

To be successful in this role, you will have:

• Strong insurance industry experience (preferred) or a financial services background.
• Experience in a second-line risk and compliance role within insurance or financial services.
• Core compliance capabilities, including policy development, controls oversight, and risk assessment.
• A problem-solving mindset with a track record of partnering with the business to drive fair customer outcomes.
• Understanding of key conduct risk areas such as claims, product governance, and complaints.
• Leadership experience (preferred), or a desire to step into a senior leadership role.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
   

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

Client Counseling, Coaching for success, Communication, Compliance Programs, Compliance Strategies, Critical Thinking, Decision Making, Influencing, Influencing Others (Inactive), Intentional collaboration, Managing performance, Navigating ambiguity, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 08/04/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.