Head, Regional Strategic Accounts: Regional Merchants

Posted 4 Days Ago
Be an Early Applicant
Singapore
Senior level
Food • Transportation • Financial Services
The Role
Lead strategic and commercial partnerships with regional merchants, manage a team, and implement business plans to drive growth across diverse local markets.
Summary Generated by Built In

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

You'll join the Regional Managed Enterprise team, a key player in guiding Grab's partnerships with influential regional merchants, clients, and agencies. Our team is dedicated to advancing Grab's vision of being Southeast Asia's super app by promoting strategic partnerships that foster growth across the OneGrab ecosystem. We focus on business strategies that serve our top-tier partners, ensuring collaborations benefit both corporate partners and the customers they serve.

Get to Know the Role

Reporting to the Regional Head of Managed Enterprise Business, you will use your experience in the QSR/F&B industry and negotiation skills to enhance partnerships with large multinational merchants. Your leadership will drive regional growth that positively influences local markets. You are prepared to lead a team in achieving business plans and creating measurable impact across our strategic regional partners. You will work onsite at Grab Singapore's office located at One-North.

The Critical Tasks You Will Perform

  • You will spearhead strategic and commercial partnerships with large regional merchant partners.
  • You will lead a team of Regional Commercial Managers through full-cycle business planning and execution, focusing on achieving sales outcomes across eight local markets.
  • You will foster sustainable growth by collaborating with your team to identify and nurture new strategic regional accounts.
  • You will collaborate with the Regional Head to set priorities and goals for all strategic accounts.
  • You will develop vital business relationships internally and externally to fulfil joint business plan goals.
  • You will be accountable for overseeing business plan progress and integrating team efforts with company strategy.
  • You will manage initiatives by working with Ops, Product, and Marketing teams to shape strategies with key business opportunities.

Qualifications

What Essential Skills You Will Need

  • 12 years+ of relevant experience in dealing with a major brand(s) with proven experience negotiating contract terms and implementing collaborations in the QSR/F&B industry, ensuring value for partnerships.
  • Strong partnership development and leadership experience relevant for managing partnerships with major brands.
  • Ability to adapt strategic thinking into actionable plans and negotiations, benefiting Grab's business strategies.
  • Capabilities in building trust through interpersonal and consultative selling skills, necessary for cross-functional coordination to execute deals.
  • Experience in SE Asian markets, providing insight into regional business dynamics and cultural considerations.
  • Skill in crafting influential presentations that effectively communicate partnership strategies and objectives.
  • Flexibility to manage multiple tasks and navigate ambiguity in unstructured environments, crucial for responding to evolving business needs.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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The Company
10,000 Employees
On-site Workplace
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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