Head Ranger

Posted 7 Days Ago
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Kafue, Lusaka
Senior level
Retail • Hospitality
The Role
The Head Ranger oversees the safari guiding team, providing exceptional guest experiences while ensuring conservation and safety protocols are upheld. Responsibilities include managing wildlife interactions, training staff, liaising with local authorities, and enhancing guest education about the environment.
Summary Generated by Built In

Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Africa, Asia, Indian Ocean, Europe and the Middle East.

Job Description

To create unparalleled safari experiences while upholding the values of conservation and sustainability. Responsible for managing the camp’s safari guiding team, ensuring exceptional guest experiences, and maintaining compliance with conservation and safety protocols. The Head Ranger serves as the face of the camp’s wilderness experience, delivering world-class service and fostering a deep connection between guests and the natural environment.

Key Responsibilities

  • Enforce adherence to environmental conservation practices and guidelines.
  • Implement and maintain safety protocols during all game drives, bush walks, and outdoor activities.
  • Monitor and address any potential risks or hazards in the field.
  • Oversee the maintenance and upkeep of safari vehicles and equipment.
  • Liaise with local authorities and conservation organizations when necessary.
  • Ensure compliance with national park regulations and licenses.
  • Maintain up-to-date knowledge of wildlife, flora, and fauna to enhance guest education.
  • Assist in data collection and monitoring of wildlife populations as part of the camp's conservation efforts.
  • Work closely with other departments, including hospitality and maintenance, to ensure a seamless guest experience.
  • Support marketing efforts by providing insights, wildlife updates, and guest testimonials.
  •  Lead, mentor, and motivate the guiding team to uphold the camp's high standards.
  •  Schedule and coordinate daily activities for rangers, ensuring efficient team operations.
  • Conduct regular training sessions to enhance the skills and knowledge of the guiding team.
  • Deliver personalized, educational, and memorable safari experiences tailored to guest preferences.
  • Ensure all guides offer consistent and professional interactions with guests.
  • Handle guest feedback and resolve issues related to safari activities in a timely manner.


Qualifications

Education:
Diploma or degree in Wildlife Management, Conservation, Tourism, or related fields (preferred).

Experience:

Minimum 5 years of leadership experience in a luxury safari camp or lodge is highly desirable.

Skills:

  • Strong leadership and interpersonal skills.
  • In-depth knowledge of local ecosystems, wildlife behavior, and conservation practices.
  • Proficiency in navigation, and vehicle maintenance.
  • Excellent communication and storytelling abilities to engage guests.
  • First Aid and CPR certification (essential).

Licenses and Certifications:

Valid professional guiding license as per local regulations.
Firearm proficiency certification for bush safety (if applicable).
Valid driver’s license with off-road experience.

Additional Information

Key Attributes

  • Passion for wildlife and conservation.
  • High level of professionalism and attention to detail.
  • Enthusiastic, approachable, and guest-focused personality.
  • Ability to work in remote locations and adapt to challenging conditions.

Include 3 traceable referees on your CV with valid mobile numbers and email addresses.

Closing Date: 1st December 2024

The Company
Nuea Bangkok City
3,332 Employees
On-site Workplace
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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