Head of Quality and Compliance (f/m/x)

Berlin Brands Group (BBG) has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including over 600 employees around the globe. We love brands and products!

As a Head of Quality and Compliance you will be part of the Quality Team, which includes 8 team members from diverse backgrounds. What makes our team unique is our passion for Products. The goal of the position is to work on improving and assuring the quality of our products. Exciting projects which will come soon are the brand-new launches for coming seasons. Are you ready for your next chapter at BBG?

 What you will do:  

• Manage and foster a continuous growth culture with our Quality team members in Hong Kong, China and in Europe.
• Ensure our quality processes align with industry standards and evolve according to company goals and needs 
• Manage and oversee our inspection team in China to ensure adherence to top-quality standards 
• Propose and initiate changes, defining Standard Operating Procedures (SOP) to enhance quality processes 
• Conduct technical audits at supplier factories, defining Corrective Action Plans and developing roadmaps for quality improvement, following up with Suppliers’ complaint and return cases
• Review and approve inspection reports to uphold exceptional quality across the team 
• Define and implement a clear vision, fostering a positive, team-oriented environment 
• Drive re-engineering and cost reduction initiatives through supplier visits, sample testing, and collaborative brainstorming with Product Managers 
• Manage quality assurance across the product lifecycle, including design, manufacturing, testing, and after-sales support
• Address non-conformities and lead root cause analysis to implement corrective and preventive measures
• Collaborate with cross-functional teams to ensure quality considerations are integrated into product development and manufacturing processes
• Stay updated with changes in EU regulations and standards and adapt quality protocols accordingly
• Perform any ad hoc projects as assigned

 What we are looking for:  

• Degree in electrical (preferable) or mechanical engineering or a comparable professional experience
• Experience within a company environment with physical products, ideally in e-commerce or retail 
• 7+ years of professional experience, ideally in different areas, to demonstrate a broad understanding of the business (e.g. quality management, operations, R&D, sourcing)
• 2+ years demonstrated management and leadership experience 
• Proficient in process optimization, analytical thinking, and implementation 
• Background in Quality Management, including sample testing, QA, audits, and supplier quality management 
• Highly engaged, proactive and hands-on mindset 
• Willingness to travel to suppliers in China mainland to stimulate and train team members 
• Excellent command of English, with exceptional communication skills 

 What we offer: 

• 5 days’ work week with flexible working hours
• 13th month Double Paid + CNY Discretionary Bonus
• Medical & Hospitalization Scheme
• Free drink and snack served in pantry
• Cultural agenda with Move IT throughout the year
• International corporate culture with dynamic working environment
• Staff development with training courses and performance review
• Collaborate with a team of highly skilled and dedicated colleagues who celebrate successes together at numerous company events

Who we are: 

BBG creates, builds, buys, and scales consumer brands globally. Within the last 17 years we have created and built 14 own e-commerce brands including our largest and best-known brands Klarstein, auna, blumfeldt and Capital Sports. Since 2020, we have been buying e-commerce brands, scaling them globally through our more than 100 sales channels and now we integrated more than 40 brands into our product portfolio. Our passion for good products is reflected by the over 4,800 items we bring to our customers in 28 countries via the D2C (Direct-to-Consumer) model. Our headquarter is in Berlin, however our employees work in a total of 10 locations around the globe - from Europe, UK, USA, to Asia.

We plan to grow even further and reinvest in world-class logistics and fulfilment, innovative digital marketing, e-commerce, marketplace development and other sales channels. To fuel this growth, we are looking for talented and highly motivated colleagues like you to join us in shaping the DNA of BBG.

JOIN THE GANG!

Become a member of one of Europe's leading e-commerce companies and fill out the online application below. Our HR Partner is looking forward to your application! 

Grand Trade Star Ltd
(Member of Berlin Brands Group)
23/F West Gate Tower
7 Wing Hong Street, Lai Chi Kok, KLN, HK
https://www.berlin-brands-group.com/en
https://www.elektronik-star.de/