Head of Procurement Operations and Digital Transformation

Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence in South America. This rapid expansion and ongoing success is expected to continue.

As a result, Verisure, is reinforcing its Procurement team with an exciting, rewarding, and impactful position to support its ambitious growth plan.

Verisure is seeking a talented Head of Procurement Operations and Digital Transformation to join the Procurement team. This role provides an outstanding platform for an experienced leader who has a proven track record of digital transformation, whilst providing continuous improvement initiatives to optimize procurement processes and back-office operation, at a global level.

The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.

Strategic context and Value proposition

Verisure has made a remarkable Procurement journey over the last years, from uncoordinated markets, at different maturity levels, to a single global organization with a strong team, processes, and systems. This position will lead the conceptualization and delivery of the new global strategy and approach, designed to enhance business performance and impact to its internal stakeholders.

The selected candidate will manage the development and implementation of our future digital and processes strategy, as well as the execution of our back-office activities. This role will improve our efficiency while strengthening our compliance, third party risk management and back-office operations across our different markets.

Responsibilities will include:

• Procurement Operations and P2P process

  • Develop, implement, and manage the organization’s procurement policies and procedures.

  • Drive continuous improvement initiatives to optimize procurement processes, and their adoption by the organization.

  • Drive and reinforce the creation and usage of procurement catalogs  across the group.

  • Oversee the end-to-end procure-to-pay (P2P) process.

• Third-Party Risk Management, Compliance and Back-office activities

  • Manage supplier qualification and evaluation process.

  • Ensure supplier due diligence is compliance with relevant laws, regulations, ethical standards, and risk mitigation initiatives.

  • Lead the team supporting procurement managers and buyers, and develop the function into a streamlined international back-office or BPO (Business Process Outsourcing).   

  • Ensure procurement team processes and systems training.

  • Collaborate and partner with the ESG teams to drive ESG initiatives within the procurement organization.

• Procurement Digital Vision, Strategy Development and Implementation

  • Define and execute the system vision and digital strategy for the Procurement department.

  • Collaborate with internal stakeholders to align digital initiatives with business goals.

  • Map the needs for supporting procurement technologies, systems, and tools.

  • Develop, maintain, and execute the digital roadmap for procurement technology.

  • Reinforce analytics and data management within the full procurement organization.

• Change Leadership and Adoption

  • Champion digital and process transformation within the procurement function.

  • Lead change management efforts to ensure successful adoption of digital tools and processes across the organization.

  • Drive a cultural shift toward data-driven decision-making.

Reporting line and location

This role will report to our Indirect Procurement Director. The position is based in Madrid (Spain).

Candidate profile

Experience and requirements

We are looking for a high potential, proactive and solution-oriented individual focused on driving value to the business who is looking for a challenging yet rewarding job.

• 10 years of relevant experience in BPO (Business Process Outsourcing), or Back-office management, at multi-country scale.

• Strong experience on digital transformation, and a genuine interest on the latest technologies related to Artificial Intelligence and RPA (Robotic Process Automation), such as: UiPath, Microsoft Power Automate, Microsoft Copilot, or Artificial Intelligence Agents.

• Ideally, strong understanding of procurement processes, related technology and tools.

• Fluent in written and spoken English and Spanish. Other European languages are a plus.

• Bachelor’s degree in a relevant field (e.g., Business, Physics, Maths, Supply Chain, Engineering or Information Technology).

Competencies

• Strong analytical and digital abilities.

• Excellent communication and stakeholder management skills.

• Ability to lead cross-functional multinational teams and influence change.

• Good levels of emotional intelligence and a sound level of judgment - strong, confident yet humble leader that exerts influence through value-add leadership. Ability to interact at all levels, and manage interactions with the senior leadership.

• Ability and willingness to take a "hands-on" approach, while maintaining an ability for a high level or strategic view of program activities.

• Responsiveness, multi-tasking and balancing customer demands while managing multiple deliverables/deadlines. Ability to calmly respond to unexpected issues/priorities.

• A match to our culture – high energy and flexible, and huge amounts of drive. Collaborative working is key.

Leading across a broad footprint

We are the leading operating in 17 countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime.

A technology-enabled human services company

Our 26,000 team-mates are the foundation of our company. Our business model combines technology and human expertise to protect people. We are a human services company. More than 80% of our colleagues interact with customers every day. This connection provides the insight that inspires our innovation. These insights are a source of advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement.

Our winning DNA

• Everything we do is driven by our DNA. Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue this journey.

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.

• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.

• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.

• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.

• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Strong fit with Verisure RISE Leadership Model

Role Model Responsible Owner: Acting as a long-term owner, always putting the customer first, thinking and acting big and being accountable and responsible.

Inspire Outstanding Performance: Motivating others for high performance, prioritising and making decisions with an analytical approach and executing with excellence.

Strengthen and grow a high-performance, diverse organisation: Building high-performance and diverse teams, enhancing a learning culture by setting continuously higher standards.

Empower and lead with courage, integrity, and purpose: Inspiring our people, honouring our mission and purpose by leading with confidence, positive energy and genuine empathy and humility.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.