The Role
The Head of Operations at Coins.ph will drive product strategy, execute launches, collaborate with global teams, and set pricing strategies. Responsibilities include defining product requirements, managing product lifecycles, and ensuring product localization to achieve user and revenue growth.
Summary Generated by Built In
Responsibilities
- Help drive a clear product strategy that aligns with the overall business goals of Coins.ph
- Plan and execute product launches tailored to Coins.ph market, including go-to-market strategies, product plannings
- Collaborate with cross-functional teams to ensure successful product releases, automation tools to achieve the working efficiency
- Work with global PMs to set region-specific pricing (fees/rewards) strategies that are competitive and align with regional economic conditions
- Define product requirements, user stories, and acceptance criteria for regional features to achieve the local user growth and revenue growth
- Collaborate with lifecycle PMs and manage the entire product lifecycle flow, from ideation through end-of-life decisions.
- Ensure Coins.ph delivers best in class products across regional markets through accurate localisation
Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field; MBS or equivalent experience is a plus.
- 7 to 10 years of proven experience in a product focused role, operation role and business growth role.
- Proven track record of scaling operations, driving user growth, and managing high-performing teams.
- Must to have crypto exchange operation experience
- Keen strategic thinking and planning
- Exceptional interpersonal and communication skills, including writing, speaking and active listening
- Effective conflict resolution and problem-solving skills
- Good organization and time management
- Comfortable in a fast-paced or high-pressure environment
- In-depth knowledge of the crypto industry
- Proficiency in both English and Mandarin
The Company
What We Do
Coins.ph is on a mission to create an open financial system by providing everyone easy access to Web3 and digital assets. Launched in 2014, Coins.ph is the most established crypto brand in the Philippines and has gained the trust of more than 16 million users. Through the easy-to-use mobile app, users can buy and sell a variety of cryptocurrencies and access a wide range of financial services. We're a fast-growing startup looking for passionate, motivated, and exceptional people to join us in doing work that matters. Visit http://coins.ph/careers to learn more
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