About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software, delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies, our platform connects users to thousands of charter bus and minibus operators nationwide. In just 60 seconds, customers can access real-time availability, transparent pricing, and detailed vehicle options—whether organizing a corporate event, a company shuttle, or a wedding. By streamlining what was once a fragmented and stressful process, CharterUP brings transparency, accountability, and efficiency to an industry overdue for innovation
With CharterUP, group transportation is no longer a hassle but an elevated, reliable experience. Join us as we lead the future of group travel.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Head of New Product (Confidential)
Reports to: CEO
Location: Remote, US (Hybrid in Miami area preferred)
CharterUP is hiring a high-impact operator to lead the launch of a confidential new product line that represents a major expansion of our core marketplace. Reporting directly to our CEO, you’ll take full ownership of the product from concept to execution—building a business from the ground up that opens new customer segments and unlocks long-term growth. This is a zero-to-one leadership role for someone who thrives in ambiguity, loves solving hard problems, and knows how to move fast. You’ll validate product-market fit in our first launch market, define the go-to-market playbook, and scale the offering across the U.S. If you’re looking to build something meaningful with full executive backing—this is your opportunity.
What You’ll Do
- Own the end-to-end strategy and execution for a new product line within our marketplace platform.
- Launch the first market, acting as the local GM—building supply, acquiring early customers, and validating product-market fit.
- Define product positioning, pricing, and operational model based on real-time feedback.
- Build a scalable playbook for launching and replicating the product in new markets.
- Collaborate cross-functionally with product, marketing, supply, and sales teams to integrate the offering across CharterUP.
- Operate with high autonomy and pace, making fast, informed decisions to drive outcomes.
- Build and lead a team to support market expansion as the product grows.
- Travel required.
What You’ll Bring
- Master of Business Administration (MBA) with 2–4 years of experience working with a top-tier consulting firm or investment bank.
- A strategic generalist with strong business judgment and a bias for action—you build quickly and make smart decisions without perfect information.
- Resourceful and tenacious—you know how to push through ambiguity and move a project from idea to market launch.
- Comfortable owning full product and operational responsibility—branding, pricing, supply management, and customer experience.
- Excellent communicator and collaborator, able to align internal stakeholders and external partners to drive adoption.
- Experience in marketplaces, mobility, or asset-based businesses is a plus—but not required.
- Excited to roll up your sleeves, test, iterate, and scale a new vertical from the ground up.
- Willingness to travel.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & reference check
- Welcome aboard!
Benefits & Perks
We take care of our team so you can focus on doing your best work. At CharterUP, you'll get:
- Remote Flexibility – Work from any of our 19 live/work states, with role-dependent exceptions
- Full Health & Wellness Coverage – 100% of premiums paid for medical, dental, and vision plans for employees - including mental health resources, Teledoc, gym discounts, and family planning benefits
- Time to Recharge – 15 days PTO (increases to 20 after 2yrs) + 8 paid holidays so you can actually unplug
- Financial Security – Company-provided life insurance, as well as short-term and long-term disability for employees who qualify
- Winning Culture – Join a high-performing, fast-paced, and supportive team that wins together
- Referral Bonuses – Get rewarded for bringing top talent to the team
- Future Planning – 401(k) retirement plan to help you invest in what’s next
- Tech Setup – Your choice of Mac or PC laptop, plus monitor, keyboard, and mouse.
CharterUP is an Equal Opportunity/Affirmative Action Employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, veteran status, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
CharterUP candidates and employees must reside in any of the following states; Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
What We Do
CharterUP partners with the best charter bus providers from across the U.S. Price comparisons, instant quotes, and 24/7 reservation specialists make it easy to quickly reserve a bus. Track your bus in real-time before & during your trip. Passengers and providers can contact us at 1-855-920-2287.
