Head of Employee Communications

Posted 24 Days Ago
New York City, NY
Hybrid
132K-259K Annually
Senior level
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
The Head of Employee Communications at MongoDB is responsible for crafting communication strategies, enhancing employee engagement, overseeing internal channels, and promoting employer branding while leading a team in a tech environment.
Summary Generated by Built In

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Summary

MongoDB is looking for a Head of Employee Communications, reporting to the Chief People Officer. While MongoDB has had an internal communication function as a part of the Marketing function, the role has been redefined and now sits on the People Leadership Team. The role will be responsible for developing and delivering communication strategies that drive transparency, strategic alignment, employee engagement and develop MongoDB’s brand as an employer of choice, in partnership with the rest of the People functions, Marketing and the wider MongoDB leadership team. The ideal candidate will have a passion for storytelling, and the ability to strategically communicate the company’s identity, culture and employee experience internally and externally. 

Key Responsibilities: 

1. Develop and Execute Company-Wide Employee Communication Strategies:

  • Create and implement a comprehensive internal communications strategy that supports business goals and enhances employee engagement by using the power of storytelling across a variety of mediums to embed MongoDB’s culture, as defined by our Leadership Commitment, into everything we do
  • This includes internal executive communications i.e. working closely with the C-suite to craft and deliver clear, compelling internal messages that align with the company’s vision, values & business objectives

2. Optimize & Oversee Internal Communication Channels: 

  • Optimize, manage and in some cases, completely revamp internal communication channels such as emails, newsletters, leadership meetings, town halls and social platforms to ensure timely and effective information dissemination to employees at all levels
  • Create a plan to develop a company intranet and oversee the ongoing content strategy to facilitate communication, collaboration, and information sharing among employees The intranet is intended to serve as a central hub where employees can access company resources, news, policies, tools, and updates in a secure environment

3. Employer Branding 

  • Define and deliver employer branding strategies and an employee value proposition that shape and strengthen MongoDB’s reputation as a great place to work
  • Activate our employee value proposition across the candidate journey — partnering with Recruiting to ensure messaging, content, and experiences resonate from first touch through offer and onboarding
  • Leverage brand and market insights to continuously evolve our positioning, ensuring MongoDB remains competitive, compelling, and relevant in a constantly-changing landscape
  • Partner with Marketing to amplify MongoDB’s employer brand by aligning on thought leadership, executive visibility, and high-impact brand initiatives that showcase our people and purpose
  • Create key metrics to measure employer brand effectiveness, drive continuous improvement, and ensure consistency across regions and teams through scalable tools, frameworks, and governance

4. Crisis Communication Management: Act as a trusted advisor to the C-Suite during times of change or crisis, ensuring consistent and transparent communication

5. Measure Impact and Effectiveness: Track and analyze communication and engagement efforts through surveys, analytics, and employee feedback, adjusting strategies as needed

6. Team Leadership: Build, develop and lead high-performing internal communications and employer brand team

Who you are

  • Background/Experience: 10+ years of experience in some combination of internal communications, corporate communications, employee engagement & employer branding, most of it in the technology industry. 1-2 years of experience in HR, particularly areas like Culture or Employee Engagement or even HR Business Partnering is highly preferred. At least 2-3 years of people management experience 
  • Storytelling: Ability to craft and deliver compelling narratives that align with company goals, and engage, inform, and inspire employees by structuring messages in a way that resonates emotionally, creates connection, and drives action, but also aligns with com
  • Change Management & Crisis Communication: Expertise in helping leadership teams craft communication plans during times of exceptional organizational change and crisis.
  • Stakeholder Management: Experience working with senior executives, HR, and cross-functional teams to drive messaging and execute on communication plans in a timely manner
  • Digital & Social Media Savvy: Familiarity with intranet platforms, newsletters, video content, and communication tools like Slack
  • Data driven mindset: Ability to measure effectiveness of communication and employer brand strategies through a variety of mechanisms and ability to adjust strategies based on the data insights
  • Ability to manage teams & drive accountability: Ability to set clear expectations, ensure follow-through, and create a culture where individuals take ownership of their responsibilities and outcomes
  • Growth Mindset: MongoDB is a high growth and high intensity environment. Successful candidates need a growth mindset to thrive in our culture - the willingness to embrace change & view obstacles as opportunities to grow, the ability to think big, to always seek feedback and to recognize the importance of continuous effort to drive the right outcomes

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID #425279

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$132,000$259,000 USD

Top Skills

Digital Communication Tools
Internal Communications
Social Media
Storytelling

What the Team is Saying

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The Company
HQ: New York, NY
5,550 Employees
Hybrid Workplace
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
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