The Role
The Head of Customer Success at Devsinc will lead customer success initiatives, ensuring customer satisfaction through the entire lifecycle. Responsibilities include developing onboarding strategies, conducting check-ins to monitor satisfaction, mentoring the customer success team, and collaborating with sales and technical teams. This role focuses on metrics-driven results and requires strong leadership and analytical skills.
Summary Generated by Built In
The Company
What We Do
We integrate global leaders in web development with passionate Asian talent to get a unique blend of Quality and Affordability.
We are headquartered in California and work consistent eastern and pacific standard hours.
We like ad hoc pairing as necessary, TDD, and working with other agencies to make things happen.
We contribute to open source projects and genuinely enjoy coding. We are also committed to teaching, and spreading knowledge!