The Role
The Head of Customer Success will lead customer success initiatives, oversee customer lifecycle management, ensure satisfaction and retention, and collaborate with various teams on customer engagement and upsell strategies. They will also mentor the customer success team and report to the executive leadership on outcomes and strategies.
Summary Generated by Built In
The Company
What We Do
We integrate global leaders in web development with passionate Asian talent to get a unique blend of Quality and Affordability.
We are headquartered in California and work consistent eastern and pacific standard hours.
We like ad hoc pairing as necessary, TDD, and working with other agencies to make things happen.
We contribute to open source projects and genuinely enjoy coding. We are also committed to teaching, and spreading knowledge!