Head of Compliance (South Africa)

Welcome to Huble 👋 - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.

As the Head of Compliance, you will oversee the development, implementation, and management of comprehensive compliance programs at Huble, along with the ongoing operation of the company’s ISO/IEC 27001 and ISO/IEC 9001 accredited Integrated Management System (IMS) and Privacy Information Management System (PIMS). Your role will involve safeguarding our company's integrity and reputation by effectively managing risks, performing regular audits, and introducing continuous improvement methodologies for compliance processes and policies.

We will rely on you to be an advocate for Compliance, Information Security, Privacy, and related initiatives throughout the organization. This will involve training staff in both individual and group settings.

🚀 Here are a few of the tasks you'll get to work on:

1) Lead and run IMS initiatives (ISO/IEC 27001 and ISO/IEC 9001 & IMS functions)

• Lead the Risk Governance Committee and manage the compliance calendar.
• Oversee the Incident Response Team and facilitate monthly management review meetings.
• Conduct compliance and information security training.
• Monitor enterprise risk registers and implement the Control Implementation Plan.
• Support Huble staff in compliance and security practices.
• Engage with third-party auditors for accreditations.
• Manage Compliance and Information Security projects.
• Conduct internal audits and coordinate external audits for ISO recertification.

2) Lead and run Data Privacy Initiatives (PIMS functions)

• Lead data privacy initiatives at Huble, ensuring compliance with POPIA, GDPR, CCPA, and PDPA.
• Train and support staff in effective data privacy practices.
• Manage ongoing data privacy projects and identify improvement opportunities.

3) Strategic Compliance Framework Development & Risk Management

• Design and implement a compliance strategy and policies for legal and regulatory adherence.
• Set objectives and strategies for effective compliance operations management.
• Conduct risk assessments to identify and mitigate compliance risks.
• Oversee compliance monitoring and reporting for accurate and timely communication of statuses.

4) Legislative and Regulatory Monitoring, External Liaison and Reporting

• Monitor new laws and regulations with Legal support, updating the compliance program as needed.
• Act as the main contact for regulatory bodies, preparing the company for audits and examinations.
• Oversee responses to regulatory inquiries, promptly addressing any issues.
• Engage with stakeholders to understand compliance trends and expectations.
• Represent the company in industry forums, advocating for compliance and responsible practices.

5) Internal Collaboration, Advisory, Training and Culture

• Collaborate with departments on compliance for business decisions, projects, and new products.
• Partner with legal to ensure proper review and negotiation of compliance and data privacy terms.
• Encourage proactive compliance integration into business processes and decision-making.
• Develop and manage a comprehensive compliance training program to boost employee awareness.
• Foster a culture of integrity and compliance, supporting open dialogue on ethical practices and concerns.

6) Compliance Performance Evaluation

• Track compliance metrics and performance to drive process improvement
• Report to management on compliance program effectiveness and improvement areas

7) Crisis Management & Incident Response

• Lead response to compliance breaches, taking swift action to mitigate impacts and address issues.
• Develop and maintain a crisis management plan with compliance risk scenarios for effective crisis handling.

🏗️ To excel in this role, you should have the following:

• Extensive experience in Information Security, Data Privacy, and Compliance.
• Deep understanding of the legal and regulatory frameworks applicable to the professional services sector.
• Familiarity with organizational settings that utilize Google Workspace and Microsoft 365.
• Proficiency in both MacOS and Windows operating systems.
• Experience in implementing Integrated Management Systems certified to ISO/IEC 27001 and ISO 9001 standards.
• Knowledge of international privacy regulations including POPIA, GDPR, UK GDPR, PDPA, CCPA, among others.
• Experience in operating Privacy Information Management Systems.
• Track record in managing Compliance-related projects.

⚡️ These personal qualities are key to your success:

• Strong technical skills with a willingness to learn new systems and technologies.
• Excellent communication skills to manage ongoing projects and keep the business updated on progress.
• Strong problem-solving abilities to address compliance issues with a balance of cost, effort, and risk.
• Flexible with a high sense of urgency and professionalism.
• Ability to present Compliance topics to a staff of 170+ effectively.
• Strong attention to detail and a team player.
• Enthusiastic about learning and growth.

🛣️ Interview Process:

• 1st Interview (45 min)
• Take home assessment
• Technical Interview 60 min)
• Final Interview (60 min)

We aim to complete the process in under 3 weeks (subject to availability).

👥 Meet the Team:

You will collaborate closely with Nikki, the VP of Business Operations and supervising two members of the team.

🎁 As part of the remuneration package, you will receive the following:

• 🌍 Remote work: Enjoy the freedom of working from anywhere.
• 🔌 Load-shedding support: We provide a power station to help you during load-shedding.
• 🪑 Home office budget: Create your optimal workspace with a budget for a desk and chair.
• 💻 IT Equipment: Choose between a MacBook or Windows laptop, plus a monitor and mouse.
• 🌴 Generous annual leave: Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday.
• 🧘 Flexible schedule: We understand and accommodate your personal needs, whether it's for leisure or family commitments.
• 👕 Huble Swag: Show off your Huble pride with our awesome swag.
• 🏥 Medical Aid: Get subsidized cover on your health related needs.

🤝 Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB: Please note that candidates must have the legal right to work in South Africa.