Head of Client Data & Analytics

Posted 11 Days Ago
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Hung Hom, Kowloon City
Expert/Leader
Fintech • Payments • Financial Services
The Role
The Head of Client Data & Analytics is responsible for implementing data management strategies, developing advanced analytics and machine learning models, and creating reports and visualizations to drive business insights. This leadership role requires collaboration with teams to enhance analytics tools and provide training on data analysis.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Responsibilities

  • Data Management and Governance: Implement data collection strategies, maintain scalable database architectures, and develop data governance policies to ensure data quality, security, and compliance.

  • Advanced Analytics and Modeling: Conduct exploratory data analysis, apply advanced statistical techniques, and develop machine learning models for various business applications. Collaborate with the Asia Advanced Analytics team on predictive modeling projects.

  • Reporting and Visualization: Create regular reports, dashboards, and visualizations on key performance indicators. Prepare executive summaries and presentations for leadership, translating complex data into actionable insights.

  • Business Insights and Strategy: Analyze customer data to develop deeper understanding of client segments, identify opportunities for cross-selling and up-selling, and measure marketing campaign effectiveness.

  • Collaboration and Continuous Improvement: Work with other teams to provide data-driven insights, maintain and improve data analytics tools and platforms, and provide training to team members on data analysis and reporting tools.

Job Requirements

  • Bachelor's degree in Data Science, Statistics,  Computer Science, Mathematics, Business Analytics, Economics or a related field.

  • Minimum of 10 years of experience in banking or insurance related field with at least 3 years in a leadership role.

  • Strong background in data analysis, statistics, and machine learning

  • Experience with data management, database architectures, and data governance

  • Proficiency in data visualization and reporting tools

  • Excellent communication and presentation skills

  • Ability to translate complex data into actionable insights for non-technical stakeholders

  • Understanding of business processes and marketing concepts     

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Advanced Analytics

Posting End Date:

29/04/2025

Top Skills

Business Analytics
Computer Science
Data Science
Economics
Mathematics
Statistics
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The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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