Head Of Chains

Posted 9 Days Ago
Be an Early Applicant
5 Locations
Remote
Senior level
Software
The Role
The Head of Chains will develop and execute strategies for the Global Chains department, manage a high-performing team, nurture relationships with key chains globally, and drive sales through partnerships. Responsibilities also include providing insights through reporting and ensuring success in chain accounts, along with representing the company in high-level meetings.
Summary Generated by Built In

Description
  • Strategic Leadership: Develop, drive, and execute the strategy for our Global Chains department. Identify and leverage opportunities to improve sales and drive business through chain partnerships.
  • Team Development: Recruit, mentor, and manage a high-performing team to support the department's objectives.
  • Relationship Management: Establish and nurture relationships with key chains globally. Serve as the primary point of contact for high-level chain negotiations and quarterly executive meetings.
  • Technical Expertise: Understand and work with different connection types and platforms relevant to chains. Leverage knowledge of XML and other technical solutions to optimise chain integrations.
  • Account and Sales Management: Manage chain accounts, ensuring their success and alignment with company objectives. Develop and execute strategies to improve chain sales performance.
  • Reporting and Insights: Deliver comprehensive reporting suites for executive and leadership visibility. Provide actionable insights to enhance decision-making at the executive level.
  • Market Understanding and Third-Party Activities: Stay abreast of third-party activities impacting chains and proactively address them. Understand market dynamics to position the company effectively.
  • Travel and Networking: Travel globally as required to represent the company in high-level meetings and networking opportunities.
Requirements
  • Proven experience in managing and driving strategy for global chains.
  • Strong network and established contacts in key chains worldwide.
  • Demonstrated success in improving sales performance through strategic chain partnerships.
  • Expertise in XML and an understanding of connection platforms.
  • Ability to deliver under pressure with a results-driven mindset.
  • Skilled in preparing and presenting data-driven insights to executive leadership.
  • Willingness to travel as needed.
  • Proficiency in English (C1-C2 level). Fluency in additional languages relevant to global operations (e.g., Spanish, Mandarin, or French).
  • Passionate, proactive, and a natural networker.
Benefits
  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.

Top Skills

XML
The Company
HQ: Dover, DE
257 Employees
On-site Workplace
Year Founded: 2016

What We Do

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals.

We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world.

Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology.

Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents.

We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work.

Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.

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