GTM systems leader

📐 About this role

We are looking for an execution-oriented leader to help us scale our GTM Systems. This role entails spearheading the development and execution of a robust GTM systems strategy that is in harmony with our company's goals. Responsibilities include overseeing project management, enhancing workflows, and deploying technological solutions to expand business operations effectively. The right candidate will be excited to solely own the GTM Tech Stack which involves strategy and tactical administration & development until we can build a team around this person. 

What’s in it for you

It’s an incredibly dynamic role — you’ll jump from highly stimulating topics that span high-level GTM strategy, technology roadmaps, and systems development. You’ll lead key projects that are directly tied to impact.  You’ll work on a team that gives you a high degree of autonomy, trusts your intuition, and invests in your growth. We're action and impact oriented. We value high-quality execution and strive to create a working environment that allows you to move fast and learn.  For someone self-motivated and with a problem-solving mindset, you’ll find a greenfield opportunity. You’ll own and scale out a GTM Systems tech stack that's one of the best in SaaS. There'll be opportunities to build horizontally through cross-functional initiatives as well as vertically as you become a trusted advisor across revenue and finance leadership. 

🦸🏻‍♀️ Your responsibilities

• Architect: Develop and execute a comprehensive GTM systems strategy, ensuring integration with existing platforms and processes.

• Collaboration: Lead project teams consisting of internal stakeholders and external consultants. Collaborate with cross-functional teams to define business requirements and ensure alignment with stakeholder needs.

• Process: Manage and optimize end-to-end GTM processes including lead routing, sales process, and customer lifecycle management.

• Build: Evaluate, select, and implement GTM technology solutions.

• Security & Controls: Manage security, roles, and permissions for all GTM systems.

• Development frameworks: Implement a robust Salesforce governance strategy, ensuring data integrity and system design best practices.

• Documentation: Create and maintain system documentation and coordinate end-user training and best practices.

⭐️ Is this you?

• 7+ years of experience working in a Saas operations and systems role.

• Several Salesforce administrator certifications.

• Experience partnering with RevOps, Finance, Sales, and Product.

• Excellent project management and communication skills.

• Thrives in ambiguity and can create paved roads from dirt paths

AND

• High intellectual curiosity and a proclivity to lean into a new subject matter

• A trusted advisor and partner for all levels of the organization

• Intrinsically motivated: you set the highest possible bar for what you build and ship

• An eye for spotting an opportunity, intuition for determining which ones to prioritize, and courage to follow through

• Possesses humility — no work is too trivial if it’s impactful

• Resilient and open to honest (and kind) feedback; tough skin

• Self-aware and committed to learning the why for both successes and failures

• Proactive communication skills, both sync and async

• Experience managing and building relationships across multiple departments and stakeholder levels

• A natural affinity to our values of connect, challenge, own

• #LI-Hybrid

Tech stack

We rely heavily on Salesforce as our source of truth. These are some of the tools we use across teams: 

• Marketing: Hubspot, 6Sense, Leandata

• Sales: Apollo, LinkedIn, RevOps.io, Gong, CaptivateIQ, Fullcast.io, Nektar, Sales Navigator

• Customer success: Vitally, Airtable

• Business Intelligence: Omni, BigQuery, Fivetran, Hightouch

🍩 Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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#BI-Remote