Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.
We are looking for an ambitious, problem-solving individual to join our team as a GTM Systems Analyst. In this role, you will be responsible for the administration and buildout of the tools, platforms and integrations that enable our GTM functions. You will partner with a team of Salesforce and Marketo experts to design and implement a technology and integration strategy that is cohesive, performant and documented. You will develop a strong understanding of the ecosystem of GTM vendors and technologies, and will conduct evaluations, put together business cases, and ultimately lead the implementation of tools that are purchased. You will partner closely with Sales Enablement leadership to manage the technical buildout of several key GTM platforms including Gong and Highspot, and will ensure the proper use and adherence to process within these tools. You will also be a champion for data quality & governance and will play an instrumental role in ensuring accuracy across our data ecosystem.
A successful candidate for this role will have a strong business acumen, will be extremely curious and self-directed, and will be comfortable presenting to all levels in the company.
What You'll Do:
- Partner with stakeholders across Sales, Sales Enablement, Marketing & Customer Success to identify opportunities for process improvements and automation through systems and tooling
- Identify new vendors in the GTM ecosystem, conduct evaluations of these tools, and establish business cases for how these tools can be used to further our business objectives
- Lead the technical buildout of several key Enablement tools including Gong, Highspot, and ZoomInfo
- Use 3rd party data to identify new target accounts and contacts, enhance these records with relevant firmographic and technographic data, and enforce proper account matching and hierarchies for these records
- Support the integration of GTM systems with other enterprise tools (e.g., ERP, CPQ, or data platforms) to enable a unified workflow
- Diagnose and resolve technical issues, working closely with IT or external vendors to minimize downtime and ensure seamless operations
- Develop and deliver training sessions and documentation to ensure teams understand and effectively use GTM systems, and ensure that processes are being followed
- Ensure data accuracy, consistency, and cleanliness across GTM systems by implementing governance policies and performing regular audits
What You'll Bring:
- Expertise with GTM tools such as Salesforce, HubSpot, Marketo, or similar platforms.
- Strong understanding of GTM processes, including lead-to-revenue workflows, pipeline management, and customer lifecycle stages.
- Experience with system integrations, APIs, and middleware solutions.
- Proficiency in data analysis and visualization tools like Tableau, Power BI, or equivalent.
- Strong organizational, problem-solving, and project management skills.
- Strong verbal and written communication skills and the ability to engage effectively at all levels of the organization.
- Minimum of 3+ years of experience in a systems or information technology-focused role - Software / Software as a Service (SaaS) experience preferred
Perks and Benefits:
- Virtual first and culturally diverse work environment spanning 8 countries.
- Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
- Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
- Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
- 6+ weeks of paid parental leave to bond with your new family member.
- Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.
Jama Software participates in E-Verify and will provide the federal government with your Form I-9.
If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation.
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What We Do
Jama Software is focused on maximizing innovation success. Numerous firsts for humanity in fields such as fuel cells, electrification, space, autonomous vehicles, surgical robotics, and more all rely on Jama Connect™ to minimize the risk of product failure, delays, cost overruns, compliance gaps, defects, and rework. Jama Connect™ uniquely creates Living Requirements™ that form the digital thread through siloed development, test and risk activities to provide end-to-end compliance, risk mitigation, and process improvement.
