As a Technical Support Engineer at Jama Software, you will provide exceptional support for customers using Jama Connect. Your responsibilities will include troubleshooting support tickets, assisting with installations and migrations, documenting solutions, and collaborating with internal teams to enhance customer experience.

The Data Analyst will analyze data to uncover trends and inform strategies, create dashboards and reports, collaborate with teams to present findings, and ensure data quality and integrity. This role supports top-line growth in multidisciplinary engineering through actionable business insights.

The GTM Systems Analyst will administer and build tools for go-to-market functions, partnering with stakeholders across Sales, Marketing, and Customer Success. Responsibilities include evaluating new vendors, leading technical buildouts of GTM tools, managing integrations, ensuring data quality, and developing training for effective system use.

The Principal Site Reliability Engineer will manage and maintain the cloud environment at Jama Software, ensuring a high-quality SaaS experience. Responsibilities include architecting fault-tolerant systems, utilizing infrastructure as code, setting operational standards, monitoring, and collaborating across teams to improve reliability and performance.

The Account Executive at Jama Software leads the full sales lifecycle, focusing on a consultative selling approach to connect with key decision-makers. Responsibilities include executing sales strategies, meeting quotas, managing the sales pipeline, and collaborating with cross-functional teams to ensure customer success.