GTM Strategy & Operations Associate

Enable Internet businesses to sell across borders

We’re tackling a key challenge for all Internet businesses today: navigating the changing landscape of tax. In the last few years, software businesses have gone from not having to worry about sales tax, to needing to monitor their exposure, calculate local sales tax rates, and file returns in over 20 US states and many countries worldwide.

So much of our economy today and tomorrow exists online. The internet economy has grown 6x over the last 10 years and software development productivity is only positioned to accelerate. Companies should be able to transact with customers everywhere. Anrok is building the tools behind the scenes that make compliant digital commerce a reality for companies big and small.

Anrok connects with billing and payment systems to automate sales tax compliance end-to-end. We have raised over $50M from leading investors like Sequoia, Index, and Khosla Ventures. 

We’re looking for a GTM Strategy & Operations Associate who will be a key player in scaling Anrok's customer engine during our critical growth phase. Your data-driven analysis and strategic insights will inform how we build, test and iterate our go-to-market motion focused on activating and growing our existing customer base. You’ll partner with customer-facing teams to implement your recommendations while collaborating with engineering, product, support and finance to create a seamless Anrok customer journey from contract signature to product activation and beyond. Your work will influence our product roadmap and shape how thousands of businesses manage their tax compliance.

In this role, you will:

• Be the driving force behind optimizing our customer journey from sales to activation to expansion, working at the intersection of data, strategy, and execution.

• Build and maintain critical dashboards tracking key GTM and customer metrics, presenting actionable insights to leadership that shape company strategy

• Identify friction points in our customer activation funnel and implement solutions that accelerate time-to-value

• Design and implement scalable processes that set both our customers and GTM teams teams up for success

• Support customer-facing teams with customizing quotes for new business, expansion and renewal agreements, surfacing insights on deal trends to leadership

• Partner with Product to translate customer and operational insights into product improvements

What excites us:

• 2+ years of experience in consulting or investment banking, AND 1+ year of experience at a startup in a strategy, finance, data, or operations role, preferably within go-to-market

• Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale 

• Naturally a curious and strategic thinker who enjoys identifying areas of improvement and problem solving

• Ability to distill and translate data and messy workflows into standardized processes

• Empathetic and effective operational mindset to work cross-functionally

• Experience with SQL and Salesforce is a plus

What we offer:

• The equity upside of an early-stage startup with the product-market fit of a later-stage company.

• Daily lunch and snacks for those working out of our San Francisco office.

• Medical, dental, and vision insurance covered 100%.

• One Medical membership covered, flexible sick benefits, and more.

• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.

• Annual team offsites and in-person opportunities around our growing Anrok hubs. 

• Home office setup stipend to ensure you have the equipment you need to thrive at work.

This is a hybrid role based in Salt Lake City with an expectation to be in the office three days a week for in-person collaboration.