GTM Compensation Program Manager

Articulate is looking for a Go-to-Market (GTM) Compensation Program Manager to own our GTM compensation program. This role offers a unique opportunity to shape the evolution of our GTM compensation strategy and serve as a trusted advisor to the business. You will play a pivotal role in ensuring our compensation plans motivate performance, align with company objectives, and scale with our growth.

We’re seeking someone with a deep sense of ownership over sales compensation programs—someone who understands their impact on the business and is excited to optimize, refine, and elevate our approach. In this role, you’ll balance day-to-day execution—including commission calculations, plan administration, and managing our commission automation platform, Salesforce Spiff—with strategic initiatives that drive innovation and efficiency.

You’ll collaborate cross-functionally with Revenue Operations, Finance, Business Solutions, and GTM leadership to continuously refine our compensation framework, analyze performance trends, and implement scalable solutions. Your ability to blend operations, analytics, and strategy will directly impact GTM effectiveness and company growth.

We'd love to hear from you if you’re passionate about building and maturing high-impact compensation programs and thrive in a fast-paced, evolving environment!

What You'll Do:

• Compensation Design and Strategy:
• Own the design and implementation of GTM compensation plans, including commission and incentive programs
• Partner with GTM leadership and key stakeholders to ensure that compensation plans motivate and reward teams effectively while aligning with business objectives and ensuring regulatory compliance
• Continuously monitor, analyze, and adjust plans based on performance data and market trends
• Compensation Plan Administration:
• Own and manage Salesforce Spiff, ensuring compensation plans are accurately built, configured, and maintained
• Oversee the end-to-end administration of sales compensation plans, including calculating and distributing commissions and incentive payments
• Ensure accurate and timely processing of commissions and incentives while resolving discrepancies, adjustments, disputes, and exceptions
• Develop and maintain documentation of compensation policies, procedures, and guidelines to ensure consistency and compliance
• Partner with finance to manage budgeting, forecasting, and cost analysis of sales compensation
• Act as the primary point of contact for commissions and incentive programs, providing clear and timely guidance to stakeholders
• Collaborate cross-functionally with internal teams across compensation plan design, quota planning, policy, and operations to ensure a cohesive compensation strategy
• Performance Tracking and Analysis:
• Build and enhance GTM compensation analytics capabilities to drive data-informed decisions
• Define and track key performance indicators to assess the effectiveness of compensation plans & incentive programs
• Collect, clean, and analyze performance data to evaluate the effectiveness of existing programs and to inform the development of competitive and compelling compensation packages
• Provide actionable insights and recommendations to optimize compensation plans and drive better outcomes
• Continuous Improvement:
• Drive innovation in our technology stack to support and enhance compensation operations
• Stay informed of industry trends and evolving best practices to continuously improve our incentive strategy
• Identify opportunities for automation, process efficiency, and simplification to scale our compensation programs effectively

What You Should have:

• Suggested 8+ years of experience in Sales Compensation, Revenue Operations, or other relevant fields
• Expertise in designing, implementing, and administering variable sales compensation plans for B2B SaaS GTM organizations
• Experience working alongside sales, finance, and legal teams
• Strong understanding of Salesforce data structures and other GTM systems
• Deep technical knowledge and hands-on experience with commission automation tools, such as Salesforce Spiff, CRM, and ERP solutions
• An agile thinker who is constantly iterating and working to unlock unseen growth for the business, driven from within their domain
• Strong analytical and reporting skills to extract meaning and recommend actions
• The ability to operate independently and as part of a team that contributes to the organization's success and growth
• Impressive attention to detail, performing all tasks accurately and efficiently
• Excellent communication and interpersonal skills, allowing you to build strong relationships and liaise effectively with key stakeholders.
• An enthusiastic and self-driven approach, thriving in a rapidly evolving environment
• Excellent project management abilities
• Ability and desire to learn quickly and troubleshoot problem

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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