Overview:
Two Barrels is hiring a Growth Product Manager to join our PM team. You will be a traditional company employee. This is a full time 40 hour M-F position with company benefits. We have offices in Spokane, WA; Austin, TX; and Salt Lake, UT.
Two Barrels is organized via products. We run a little over 50 products and our products are only as good as an inspired product group. We are in search of an experienced Growth Product Manager to lead our Notification Tool, a critical component in our platform aimed at revolutionizing how we engage with our customers. This role demands collaboration with cross-functional teams to refine notification efficiency, improve customer on-boarding, boost engagement, and overall, enhance our product offerings. With a commitment to innovation and enhancing customer experience, we aim to drive our growth while ensuring we don't become annoying when our clients receive personalized, actionable insights through our emerging notification system.
The ideal candidate will possess a blend of technical expertise, strategic thinking, and a customer-centric mindset to elevate our notification strategies - while maintaining our clients privacy. Our hope is that you won't be afraid to fail and when you do fail you have something new in your magical pouch to throw at the problem.
Location:
Remote | Spokane - Austin - SLC |
Duration:
Full Time
Wage:
$100,000 - $120,000/year
Responsibilities:
- Strategize and implement enhancements to the Notification Tool to optimize efficiency, reduce support load, and personalize customer communications
- Spearhead A/B testing and experimentation to continuously improve notification effectiveness and customer satisfaction
- Develop a multi-channel communication strategy, integrating email, SMS, and app notifications, to meet diverse customer preferences and enhance engagement
- Drive customer engagement through tailored notifications, including compliance alerts, personalized tips for business growth, and opportunities, leveraging our Notification Tool
- Lead the development and integration of our notifications system to support and leverage our comprehensive business management platform
- Drive and optimize conversion funnels or fly wheels
- Develop feedback loops and viral growth
- Move quickly to improve the product iteratively
- Willing to take on new challenges
- Gather feedback from clients and employees/stakeholders to continuously improve products and the processes
- Communicate across all 2Barrels and operations teams to lead projects and gain traction
- Sift your way through all this nonsense and just get stuff done how you see fit for your product
Minimum Qualifications:
- 3+ years of experience working as a product manager in a sass or marketing environment
- Ability to read data, understand it, and use it to drive growth
- Solid understanding of software development processes and the ability to work closely with engineering teams.
- Experience in life-cycle management; from conception to launch, and iterative improvement based on user feedback and data analytics
- Experience in designing user experiences focused on maximizing customer engagement and satisfaction - this includes familiarity with UX/UI principles, customer journey mapping, and personalization techniques
- Resource allocation skills
- Demonstrated fluency in tools like JIRA, and Confluence
- Experience creating roadmaps
- Not afraid to sprinkle a little unicorn dust and see if it sticks
Preferred Qualifications:
- Bachelor's degree in product management, engineering, computer Science or other equivalent degree/certificate
- Proven track record in managing digital products, especially those centered around customer engagement, notifications, or communication platforms
- You understand the different communication channels (email, SMS, push notifications, social media) and experience in creating integrated, multi-channel engagement strategies
- Knowledge of APIs, database management, and basic programming skills
- Can put your marketing hat on
Why you might like this job:
You love to see things grow, kinda like a Chia Pet. You've pondered ways notifications can be more useful but less annoying. You want to make a real impact on customers through innovative growth strategies and not be restricted by red tape.
#BI-Remote
Benefits:
- Great Wage & Success Meetings with your manager
- Work From Home comfort package & company provided equipment
- 22 days paid time off annually, PLUS 4 paid holidays
- 4% 401k employer matching through Fidelity
- 100% employer-paid medical, dental and vision for employees
- Maternity and Paternity Leave
- Flexible hours
- Coffee shop next door
- Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...
What the Team is Saying
What We Do
Two Barrels is a Professional Services as a Product Company. ( A PSAAP - Duh! ) We run our company via product life cycles. We use tech to make amazing products and invest heavily in humans to help our clients with their business services needs.
Two Barrels is family-owned and operated, employs over 650 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.
What does it mean to be family-owned and operated?
Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.
We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.
We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.
We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:
https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/
We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!
Why Work With Us
A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.
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Two Barrels LLC Teams
Two Barrels LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
