Growth Marketing Manager: Referrals & Promotions

Posted 12 Days Ago
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Hiring Remotely in México
Remote
Senior level
Healthtech • Software • Telehealth
The Role
The Growth Marketing Manager will drive the customer referral program, implement promotional strategies, manage growth experiments, analyze data, and collaborate with cross-functional teams to maximize revenue and market share.
Summary Generated by Built In

About Us

At SimplePractice, we’re changing the face of health and wellness through innovative solutions that simplify the life of health and wellness practitioners. Think your neighborhood therapist, nutritionist, speech language pathologist, or massage therapist—the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and with the tools and resources to thrive as a practitioner and business owner. 

The Role

We are looking for an ambitious and results-driven Growth Marketing Manager to play a pivotal role in driving the continued growth and success of our brand. As part of the Growth Marketing team, you will be instrumental in developing and implementing promotional strategies, aiming to optimize revenue growth and market share. This role requires a blend of strategic thinking, analytical skills and marketing expertise to optimize promotional initiatives and drive the success of our customer referral program. 

Responsibilities

  • Referral Program Management: Drive initiatives to maximize customer referral program engagement within our existing user base and referred user acquisition.
  • Promotional Campaign Management: Develop promotional strategies, including subscription discounts, bundling and limited-time offers, to attract customers and maximize profitability, collaborating with channel managers to execute coordinated campaigns.
  • Growth Experimentation: Oversee experiments to optimize existing referral channel and promotional tactics, from ideation and planning to content creation, launch, measurement, and iteration.
  • Strategic Planning: Create tactical briefs and user stories that translate high-level strategies into actionable plans, user flows, and technical specifications for seamless execution.
  • Customer Insights: Utilize customer and market data to identify and engage specific user segments with targeted promotional offers that drive conversions.
  • Data Analysis: Analyze sales data, acquisition metrics and promotional ROI data to generate actionable insights and inform promotional pricing decisions.
  • Team Collaboration: Work with various cross-functional teams, such as Product Management, Lifecycle Marketing, Partnerships and Paid Media, to strategically position offers that engage users to take desired actions.
  • Performance Analysis: Evaluate the effectiveness of promotional campaigns through post-promotion analysis and ROI measurement. Identify key learnings and best practices to improve future promotional initiatives.

Desired Skills & Experience

  • 5+ years of experience in growth marketing, digital marketing, customer marketing and/or product marketing, ideally in SaaS/Self-Serve, with a focus on digital channel optimization.
  • Experience developing, managing, and iterating programs, and the ability to measure their effectiveness on the acquisition funnel. 
  • Ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and keep complex projects moving forward.
  • Proactive, collaborative, and results-driven work style.
  • Experience using marketing analytics tools (e.g., Google Analytics, Mixpanel, Tableau). 
  • Experience using a project management platform (e.g., Asana, Pivotal, Monday, or Jira).
  • Experience with a customer referral platform is a big plus (e.g. Extole). 
  • Proficiency in data analysis tools and platforms (e.g., SQL) is a plus

Benefits

We offer a competitive benefits program including:

  • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend 
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city 
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].

Top Skills

Asana
Customer Referral Platform
Google Analytics
JIRA
Mixpanel
Monday
Pivotal
SQL
Tableau

What the Team is Saying

Tiffany Dang
Alex Marrache
Lindsay
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The Company
HQ: Santa Monica, CA
440 Employees
Remote Workplace
Year Founded: 2012

What We Do

We build software that matters.
Over 185,000 health and wellness professionals trust us to help them grow and run their practices. Our cloud-based, HIPAA compliant platform offers innovative features like paperless client intake, integrated billing, online booking, Telehealth, and so much more!

Why Work With Us

SimplePractice subscribes to a culture of freedom and responsibility that focuses on empowering employees to make an impact in each and every role. Through direct communication and accountability, we’ve built a culture of trust and open honesty that extends beyond the four walls of our office.

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SimplePractice Offices

Remote Workspace

Employees work remotely.

Our primary office is in LA, but we remain a remote-first company with plenty of opportunities to connect in person. We live and work across the US and have extended team members in the Dominican Republic, Mexico, and Ukraine.

Typical time on-site: None
HQSanta Monica, CA
CO
Mexico, MX
Santo Domingo, DO
Learn more

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