Level AI, a Series C startup founded in 2019 and headquartered in Mountain View, California, is transforming customer engagement by turning contact centers into strategic assets. Our AI-native platform, powered by cutting-edge technologies like Large Language Models (LLMs), delivers deep, actionable insights from customer interactions. This empowers organizations to enhance customer experience, optimize operations, and drive growth. Continuously evolving with the latest AI advancements, Level AI stands as the industry’s most adaptive and forward-thinking solution for modern customer intelligence.
Location: Bay Area - Hybrid Team: Marketing Reports to: VP of Marketing
About the role:
Level AI is seeking a sharp, fast-moving Growth Manager to accelerate pipeline and revenue through rapid experimentation across channels. This is a high-impact role for someone who thrives at the intersection of data, creative thinking, and fast execution.You’ll be empowered to design, test, and scale growth experiments that touch every part of our funnel—from cold outbound and paid media to website conversion and product-led motion. You’ll work closely with Marketing, SDRs, RevOps, and Product Marketing to turn ideas into revenue.This is a builder role: you'll be the one both generating ideas and launching them fast.
Responsibilities :
- Launch and manage growth experiments weekly across paid, outbound, lifecycle, and website.
- Build MVP versions of ads, landing pages, and lead flows—then test and iterate rapidly.
- Partner with RevOps to ensure tracking, attribution, and routing are seamless
- Own optimization of our conversion funnel: demo requests, webinar signups, handoff to Sales.
- Analyze data to find new growth opportunities, then move from insight to test fast.
- Experiment with AI tools (e.g. Clay, ChatGPT, Clearbit, Mutiny, Taplio) to build faster and smarter.
- Help build growth playbooks, templates, and repeatable systems.
What You Bring
- 3+ years in a growth, demand gen, or marketing ops role at a B2B SaaS company
- Proven track record running experiments that drove pipeline (and learning from those that didn’t)
- Strong analytical chops: comfortable in Google Sheets, GA, HubSpot/Salesforce, and ad platforms
- Experience with A/B testing, funnel optimization, and ad channel strategy (LinkedIn, Google, etc.)
- Highly autonomous and fast-paced: you bias toward action and iterate quickly
- Comfortable using AI tools to streamline processes and scale experimentation
Bonus Points
- Experience in the CX, contact center, or AI SaaS space
- Familiarity with ABM programs and account-based ad platforms (e.g. Demandbase, RollWorks)
- Experience working closely with SDRs or Sales
Why Level AI :
Level AI is a leader in AI-powered customer experience solutions. Backed by top-tier VCs, we’re transforming how contact centers operate through real-time intelligence, automation, and insight generation. You’ll be joining a high-growth company with a bold vision, a killer product, and a marketing team ready to scale.
This is a unique opportunity to join early and drive the kind of growth that defines careers.
What We Do
Level AI (https://thelevel.ai) is a Mountain View, CA and Delhi, India based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley and industry experts. We are on a mission for AI to augment the worker and not replace them. We are innovating in speech AI, NLP and information retrieval systems to bring customers and businesses closer to one another.
The team has experience from Amazon Alexa, Google, and other leading AI organizations.
