Growth Enterprise Account Executive

This hybrid position requires two days per week in our Dublin office

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role 

Udemy has a track record of hiring top talent. This role is an exciting one for an experienced and excellent Growth Enterprise Account Executive whereby the successful candidate will get the opportunity to help build out a market for Udemy for Business in the DACH - Nordics - Eastern Europe region. The successful candidate will be part of a business that has ambitious growth plans based on current business trajectory. Key to these growth plans will be delivering progressive revenue goals and building out an Enterprise business in these major EMEA markets.

In this role you will help lead the charge in the broader DACH region, based in Dublin with the ability to travel to your region regularly. You will have the opportunity to help Growth Enterprise organisations in the region in their quest to train and upskill their employees in this dynamic world. You will report to and work closely with the EMEA Growth Enterprise Sales Leader and be a key part of the Udemy for Business EMEA commercial team. The role will be a very interesting one whereby it will require a broad range of skills from relationship building to full sales cycle to cross functional collaboration, and so on. If you are passionate about SaaS-sales, highly successful, passionate about customers, intellectually curious and keen to work for an exciting scale-up business maybe this role is for you?

What you'll be doing:

• A key Growth Enterprise AE for the broader DACH region
• Build out a Growth Enterprise customer base and help ignite the overall region in terms of Revenue growth.
• Help manage the relevant inbound leads through the full sales cycle.
• Create pipeline yourself through prospecting into existing customers and prospect accounts in your region
• Ensure a strong and consistent outbound cadence with a view to bringing multiple new Growth Enterprise logos to Udemy.
• Beat revenue and activity targets on a weekly/monthly/quarterly basis.
• Accurately forecast new sales pipelines along with add-on bookings
• Lead the charge in the region and across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating and selling Udemy’s proposition.
• Bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.
• Ensure an outstanding customer experience is achieved. Analyse the various data points available to determine opportunities within the region.
• Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forward. Collaborate with the leadership team and sales operations to identify strategies, and processes to better achieve revenue goals.
• Develop and execute account plans to deliver quarterly revenue goals.

About your skills

Coachability. Your drive to take initiative toward your own skill development leads to measurable growth and skill expansion in your job. You habitually explore new resources and solicit feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence.

Sales-Process Oriented. Your sales process is a science, and you are able to articulate the repeatable habits that drive your high performance. You have command of your pipeline, are constantly driving business forward, and strategically outbound with a strong command of your future business.

Business Acumen. Your curiosity extends to both your clients and your work environment, resulting in a deep understanding of business dynamics. Externally, you actively seek insights into how prospects operate their businesses, meticulously analyzing financial statements and constructing organizational charts. Internally, you delve into past account histories, collaborate across functions to solve problems, and continuously refine internal processes through iterative improvements.

What you’ll have:

• At least 4+ years sales experience, preferably in a SaaS-environment, that includes responsibility for the full sales-cycle; from prospecting to closing
• Significant experience selling into Growth Enterprise organisations (full sales cycle)
• Significant experience and competence developing relationships at C-Level
• Exceptional skills in prospecting, discovery, presentation, buying behaviours, and overcoming objections
• Proven track record of a successful out-bound cadence
• Successful track record of quota attainment as a senior individual contributor
• Strong understanding of SaaS business and what great looks like
• A high energy and optimistic team-player with strong organizational and time management skills
• Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
• Proficiency in Salesforce and other sales tools
• Get-it-done mindset: not afraid to roll up your sleeves, getting into the data and analysing yourself and doing what it takes to get the job done - while also thinking and acting at a strategic level.
• Excellent communication and presentation skills, attention to detail and the skill of dealing with ambiguity
• Strong team player and supporter
• Ability to work in a fast-growing and dynamic environment.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Ireland:

• Core Benefits: Comprehensive medical, dental, life and income protection coverage

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: 7% employer matching Defined Contribution Master Trust

• Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location 

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We’ve invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy.