Group Sales Executive

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotels UK Collection is looking to recruit a Group Sales Executive to join our team.

About the Four Seasons Hotels UK Collection:

Live the UK at its finest with your choice of two world-class luxury hotels in London – Four Seasons Hotel London at Park Lane and Four Seasons Hotel London at Ten Trinity Square – or Four Seasons Hotel Hampshire, an idyllic countryside retreat just an hour from the capital. From a glass-walled rooftop spa – an urban retreat at the heart of Mayfair – to sumptuous dining in London’s most historic area or discovering our 200-hectare (500-acre) estate on horseback, we are here to ensure every part of your stay remains extraordinary.

Responsibilities:

The Group Sales Executive will be responsible for handling group enquiries from initial lead to signed contract and all the processes that go with this.

Work closely with the sales team to convert group business required to meet budgeted sales goals for the UK Collection hotels, to produce Rooms, Catering and Food & Beverage revenue for the UK Collection hotels.

What you will do:

• Handle all group sales enquiries, preparing tailored proposals, contracts, and follow-ups to successfully convert leads into confirmed bookings.

• Collaborate closely with the sales team to achieve revenue targets for rooms, catering, and food & beverage across the UK Collection hotels.

• Build and nurture relationships with repeat clients while proactively engaging with new clients.

• Identify new market opportunities and share insights with the proactive sales team to drive business growth.

• Conduct regular prospecting calls to new and existing accounts within assigned regions or industries to generate fresh leads.

What we are looking for:

• At least one years’ experience in a similar role.

• Strong interpersonal, organisational and administrative/computer skills.

• Strong sales and negotiation skills, with a proven ability to convert enquiries into bookings.

• Highly organized, detail-oriented, and able to manage multiple enquiries simultaneously.

• Must be fluent in written and spoken English.

• Confident and professional telephone manner.

• Knowledge of Opera and Salesforce systems preferred.

• Must have the right to work in the UK.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• Up to £47,000 package including salary and service charge.

• Excellent Training and Career Development opportunities.

• Complimentary accommodation at other Four Seasons Hotels and Resorts.

• Meals on duty.

• Fruits, coffee/tea and ice cream available throughout the day.

• Season Ticket Loan & cycle to work scheme.

• Holiday entitlement increases with years of service up to 33 days off.

• Annual Themed Employee Party and many social, charitable and sporting events throughout the year.   

• Access to Wagestream – a salary advance benefit .

• Employee Recognition Programmes.  

• & many, many more surprises to discover!   

We look forward to receiving your application!