Group Marketing Intern CoCe & Telesales

Verisure is seeking a talented and passionate Group Marketing intern to support on the optimization strategies for the Acquisition Contact Center and Telesales operations across the group and make a tangible positive impact.

In this position you will have the opportunity of working in both acquisition & portfolio Marketing, potentially across 17 countries, hand in hand with an extraordinary global team.

This role is a great opportunity for candidates interested in gaining a strong strategic perspective on Marketing, while also having the opportunity of getting hands-on experience in project implementation.

What we offer

• Paid internship with a full-time schedule and flexibility.

• Hybrid model. Work from home and at our great Madrid offices in Pozuelo de Alarcón.

• Holiday/Vacation entitlement.

• Lunch provided on site with diverse & healthy food options.

• A minimum term of 6 months with the potential to extend to an additional 6 months.

• The position will be based in Madrid (Spain).

Our internship opportunities are incredibly successful with a high retention rate and the potential to join us on a permanent basis.

Verisure will offer you:

• A dynamic and vibrant environment. Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels.

• An international and talented Marketing team with cross-functional backgrounds (ad agencies, tech & data companies, consulting firms), making it a great learning experience.

• Projects with a global scale, which can entail both a strategic and/or operational role, making it a fantastic development experience.

• High responsibility and strong exposure to stakeholders, enabling candidates to develop hard & soft skills.

• Opportunities to grow and develop quickly and transversally depending on experience, skills, performance, and ambition, leading – ideally - to a full-time position.

Responsibilities

• Understand and support the implementation of technology and systems within the Contact Center operation, coordinate requests, and support markets while identifying new and improved ways of creating value through technology.

• Collect & analyze data: gather relevant data and analyze it to identify patterns, trends, and propose optimizations in Contact Center operations.

• Build marketing reports that allow us to measure marketing performance across different geographies.

• Condense the data and insights into clear and concise presentations for the Marketing audience in the company.

• Support the organization and the content preparation for specific workshops and training sessions, with the aim of documenting and sharing company best practices.

Candidate profile

The role will be a great fit for someone who:

• Is fluent in written and spoken English (other languages are a plus: Spanish, German, Italian, French).

• Has strong analytical & efficient problem-solving skills.

• Has strong interpersonal skills, with written and oral communication capabilities - ability to build relationships and work effectively with people at all levels in an organization.

• Is impact-oriented with a strong hands-on approach.

• Is structured, detail oriented, and capable of understanding the big picture.

• Is interested in Technology, always curious, and willing to learn.

Strong Fit with Our DNA

Everything we do is driven by our DNA. Our DNA has enabled us to grow at a double-digit pace for many years and is setting us up to continue this journey.

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.

• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.

• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.

• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.

• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. And our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest double-digit growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.