Group Incentive Sales Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. 

 
About Four Seasons Resort and Residences Los Cabos at Costa Palmas 

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.   

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:  

Hotel Site: https://www.fourseasons.com/es/loscabos/ 

Instagram: #fsloscabos   

***The position of Group Incentive Sales Manager is based in Mexico either Los Cabos or Mexico City**** 

***Hiring date in January**** 

About the role of Group Incentive Sales Manager 

Responsible for promoting and securing group incentive travel business and generating hotel/resort awareness through direct phone sales, direct sales calls, FAM trips, and tradeshows. Ensure quotas and goals are met, and direct sales activities are carried out.   

What you will do: 

• Responsible for promoting and securing group incentive travel business 

• Promote and sell to group segments. 

• Generate hotel/resort awareness through direct phone sales, direct sales calls, FAM trips, and tradeshows. 

• Ensuring quotas and goals are met and ensuring that direct sales activities are performed.   

• Works closely with sales and marketing team to solicit, sell and contract group business required to meet budgeted sales goals for the property. 

What you bring: 

• The ability to speak and write English fluently and Spanish is also required, as this position is based in Mexico.  

• Previous experience in Luxury Hotel Sales Hospitality minimum of 3 years. 

• Proven sales track record. 

• The ability to travel extensively to promote the resort is required.  

• Ability to work with all hotel systems and maintain a high attention to detail. 

• Understand and ability to deliver high quality, luxury service standards. 

• Excellent interpersonal skills and communication skills 

• Cross-cultural sensitivity and customer service orientation 

• Guest centricity and understanding of the importance of guest preferences. 

What we offer: 

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level           

• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort 

• Uniforms:   Complimentary Dry Cleaning for Employee Uniforms         

• Training & Development: In-house training workshops for line and management employees 

• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

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Service Culture   

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.   

Learn more by visiting us at:   

• Company Site:       www.fourseasons.com      

• Our Careers:       https://careers.fourseasons.com/us/en     

• LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

• Facebook:               https://www.facebook.com/FourSeasonsJobs    

• Twitter:                    https://twitter.com/FourSeasonsJobs    

Learn more about our innovative initiatives:    

• Pop Downs: www.fourseasons.com/popdown   

• Envoy by: www.fourseasons.com/landing-pages/corporate/envoy/   

We look forward to receiving your application!