Group Account Supervisor

Company Description

Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world's largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world's third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

Web: www.digitashealth.com | Facebook: www.facebook.com/digitashealth | Twitter: www.twitter.com/digitas_health

Job Description

The Group Account Supervisor role is the brand champion. You provide strategic input, tactical planning and direction on multiple or large-scale assigned accounts, have direct management responsibilities. Also, you manage junior account staff to implement plans, develop positive client relationships with multiple or mid-level clients, and ensure agency output.

You will report to the SVP, Group Account Director.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Your Impact:

Agency Operations

Guide the process and details, and develop tactical plans. Forecast budgets.

• Finances: Develops and administers clients' budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raise client awareness as to when changes in client direction affect estimates. Knowledge of contract and its possible effects.
• Trouble shoot: Use experience and judgment to solve for potential problems before they get too big. Solve client issues, independently moderate conflicts and influence management decisions
• Leadership: Takes on wider, informal leadership responsibilities within the agency. Exhibit solid judgment.
• Management: Team leader, provides clear and fair direction & feedback to junior account staff

Knowledge

• Deep, expert understanding of the therapeutic category, the audience and multiple channels. Basic knowledge of at least one other category, and another audience
• Demonstrate and apply experience of assigned brands, including relevant clinical data behind promotional messages
• Be the point of authority or source of advice for therapeutic area. Identify opportunities based on the market.
• Ensure team adherence to agency process. Identify issues and lead problem resolution

Strategy

• Vision: Can address strategic marketing issues and propose viable solutions.
• Demonstrate and communicate a clear expert POV as marketing partner to clients
• Planning: High-level analysis of category, research, and competitive data. Analyze and extract findings/issues from all available marketing data. Active in strategic development.

Tactics and Execution

• Develop marketing/ brand platform briefs). Lead the agency process.
• Production: Manages the production of client-approved marketing tools
• Creative: Collaborates on creative brief development
• Assume responsibility for the writing and preparation of marketing communications plans and proposals
• PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools

Client Relationship

• Build trusting relationships with client counterparts. Is seen as strategic, important to the account, and offering added value.
• Relationship: Frequent, positive client contact with main clients
• Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
• Agency Champion: Understands and advocates the agency POV
• Presentations: Ensure the client is kept informed on all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered quickly. Present complex data or messages in clear, succinct, compelling manner to clients
• Lead role in ensuring, accurate client documentation & correspondence

Qualifications

Education and Experience

o Bachelor's degree required

o Experience in healthcare communications environment

o 8+ years experience

#LI-Hybrid

Additional Information

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.