Group Account Director

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Description

As a Group Account Director at Klick, you’ll be a key collaborator with our VP Group Account Director, assuming a prominent leadership role within our Client Service team. Your mission is to be the driving force in understanding our clients intricate marketing needs, identifying untapped business opportunities, and spearheading innovative solutions that propel them toward success. 

In your leadership capacity, you’ll not only be a strategic thinker but also take financial responsibility for your assigned client(s) and brand(s), showcasing your prowess in crafting a roadmap for success. 

But here’s what sets us apart: We’re not simply seeking someone who excels on paper (although that's a definite plus). What we’re after is authenticity. At Klick, we’re a vibrant, diverse, and dynamic team of high-energy, brilliant individuals who deeply value their work and each other. We believe in celebrating individuality because we understand that it’s in embracing your true self that you bring the most value to our team. Join us in the quest for authentic leadership and make your mark where true value thrives.

Management and Execution

• Manage overall portfolio/group of accounts, driving overall client success
• Ability to develop and manage a team of high-performing client service professionals
• Strong financial acumen, inclusive of forecasting and budget/staff planning Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements 
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
•  Review and manage project budgets under your direction to success Lead cross-functional teams in delivering programs 
• Be action and solution-oriented at all times 
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience
• Understand the client’s business, industry, competitors, key drivers, environment, etc
• Relentlessly work to identify opportunities to bring value to our client’s businesses 
• Articulate client’s brand objectives and ensure they are incorporated into recommendations
• Contribute to the development of the account plan for each client

Experience and Skills

• 10+ years client service experience in the advertising industry
• 5+ Years pharmaceutical/healthcare advertising experience
• Comfortable managing 8-12M+ in scope of business 
• Experience working with multiple clients and brands or managing one large piece of business
•  Experience building relationships with multiple clients at the Director/Sr. Director level
• Proven ability to grow client business
• Identifying client business objectives and account planning
• Setup, lead, and run client meetings, provide follow-up and recap notes
• In partnership with Project Management, review and create scopes of work
• Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively. 
• Strong presentation and communication skills is a must
• An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the US
• Comfort and enthusiasm for integrating AI into your work
• University degree is required, MBA preferred 

Position Requirements

• Travel: As needed travel to clients, mainly in the US and Canada 
• Valid passport is required
• Hybrid work environment, two days a week in office required

Thanks for reading and we look forward to hearing from you!

The salary range for this role is $146k-$243K. Klick is a place for the courageous. If you feel your skills and expertise fall outside of this range, we still encourage you to apply as we are always looking for great talent.

#LI-AS1 #LI-Hybrid

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.