Systems Administrator (Archer) - R01548019

Who are we?

At Brillio, our customers are at the heart of everything we do. Born in the digital age, we embrace the four superpowers of technology, enabling our customers to not only improve their current performance but to rethink their business in entirely new ways. Brillio has exceptional employees worldwide and is trusted by hundreds of Fortunes 2000 organizations across the globe.

Why Brillio?

Because we are growing fast! Really fast, and we need talented people who want to have a profound impact on our customers.

Role: GRC Systems Administrator 

Location Requirement: Guadalajara, Hybrid.

What Does success mean in this role? 

The GRC Systems Administrator will be responsible for the day-to-day activities associated with the overall administrative management of the Archer eGRC platform. This will include support and maintenance of any eGRC system environment across multiple instances (i.e. development, test and production). Additional front-end development support and 3rd party system integration will also be required as additional modules are configured and deployed, or entirely new solutions are created. 

Daily Activities: 

• Administer and maintain the Archer platform, ensuring performance and reliability 

• Support users by troubleshooting issues related to Archer use cases 

• Provide support for necessary interfaces and ensure data feeds are maintained and functioning with reliability 

• Perform system deployments in adherence with change management policies and procedures 

• Configuration management 

• System user provisioning and access control 

• Overall system management responsibility for the eGRC system 

• Assist in the design and development of management reporting available through the eGRC system including dashboards 

• Assist with the development and operation of the eGRC system governance structure 

• Implement and support application customization and additional modules 

• Collaborate with internal customers to identify manual processes suitable for migration into the eGRC system 

• Assist in developing and providing eGRC system end user training and collateral materials 

• Provide routine reports to management on eGRC projects 

• Participate in an on-call support rotation for providing after-hours support 

• Advanced knowledge of business processes for supported business groups 

• Knowledge of security methodologies, policies, standards and best practices 

• Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions 

• Fluency with all aspects of the Archer GRC environment including: administration, reporting, work flows, dashboards, notifications, related applications, feeds, etc 

• Strong understanding of CMDB systems and methodologies 

• Proficiency with administrative tasks including: training, reporting and compliance 

• Knowledge of security frameworks (eg, ISO 27000, NIST, FFIEC, etc) 

• Advanced knowledge of information technology systems, infrastructure and operations 

• Advanced working knowledge of information systems and operations systems for supported business groups 

• Strong knowledge of Microsoft Visio or comparable process flow design tools 

• Archer Advanced Administration training and RSA Archer Certified Professional preferred 

Skills 

• Experience with API integration in Windows Server environment or related platforms 

• Experience in MS SQL 

• Experience managing MS Windows server environments 

• Preferred IIS skills 

• Strong in the use of Microsoft Office software 

• Ability to meet expected delivery dates and the tasks necessary to achieve objectives 

• Strong ability to analyze data using Excel for reporting and data mining purposes 

• Ability to interact with staff at all levels 

• Excellent writing and speaking skills 

• Strong people skills 

• Must be a self-starter and able to manage the investigations function with minimal supervision 

• Advance experience with data visualization concepts and tools 

• Advanced computer skills and conversance in information technology issues 

Education 

• Bachelor's Degree in Engineering, Business Administration or Computer Science preferred 

Experience 

• 2-3 years working within Archer GRC environment preferred 

• 3-5 years in Information Technology preferred 

Equal Employment Opportunity Declaration

It is the policy of Brillio, Inc. to provide a work environment free of discrimination. The Company will take affirmative action to ensure applicants and Brillio employees are treated without regard to race, color, religion, sex/gender, national origin, ethnic origin, veteran or military status, family or marital status, disability, genetic information, age, sexual orientation, gender expression or gender identity. This also includes individuals who are perceived to have any of the attributes. Brillio will adhere to all federal, state, and municipal laws and regulations governing employment.