EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.
At EML, we foster a learning culture, investing in our people to build long-term careers while shaping the future of technology in our sector.
We’re looking for a GRC Analyst to support our Technology business unit, with a key focus on Artificial Intelligence (AI).
In this newly created role, you’ll play a crucial part in governance, risk, and compliance activities, ensuring the safe, ethical, and compliant adoption of AI and machine learning (ML) technologies. You’ll embed responsible AI practices into our existing GRC frameworks, helping to safeguard our organisation’s reputation while identifying emerging risks and opportunities in AI.
This will be a full time. fixed term 12 month contract (with the view to be made permanent) based in the Sydney office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- Governance & Policy – Develop and maintain AI-specific governance frameworks, policies, and procedures, ensuring alignment with organisational GRC practices.
- Risk Management – Conduct AI risk assessments, monitor emerging risks, and integrate AI controls into existing risk frameworks.
- Compliance & Ethics – Ensure AI systems comply with regulatory requirements, internal policies, and ethical standards while supporting legal and privacy teams.
- Collaboration & Oversight – Work with cross-functional teams, facilitate AI governance bodies, and track AI/ML system risks and controls.
- Monitoring & Reporting – Establish dashboards, risk indicators, and reporting mechanisms to assess AI governance effectiveness.
- Awareness & Training – Develop training programs and awareness initiatives to enhance AI risk and compliance knowledge across the organisation
ABOUT YOU
- 3+ years’ experience in a GRC role or similar within financial services, insurance, or a regulated entity.
- Foundational understanding of AI/ML technologies and their applications in business settings.
- Familiarity with risk and compliance frameworks (e.g. ISO 27001/2/5, NIST CSF/RMF, COBIT, COSO).
- Strong understanding of regulatory requirements and risk management principles, with a focus on AI.
- Experience running risk workshops, capturing, analysing, and presenting information meaningfully to stakeholders.
- Experience collaborating with cross-functional departments and stakeholders to ensure a cohesive approach to risk management.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
Top Skills
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury.
Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support.
Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference.
We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
